September 1-3, 2009 Los Angeles Convention Center LA, CA
Conference in Progress
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Avaya Workshop

Technology on Tap!
The Social Enterprise - Are you ready for it?


Free Workshop and Reception
for all ITEXPO Attendees

Monday, August 31, 2009, 7:00pm - 9:30pm

Are you ready for the opportunities social technologies
such as Facebook and Twitter bring to your Enterprise and Contact Centers?

FREE for all ITEXPO Attendees

Click Here to Register

Join us for a unique look at how social networks and social media transform the conversations your employees and customers have, creating richer, collaborative experiences and more intelligent interactions.

Get a glimpse into the Social future from Paul Dunay (blogger, speaker, and author of Facebook Marketing for Dummies) on how the adoption of social tools will change your enterprise and customer interactions.

See demonstrations of the latest Avaya Labs innovations, merging social networks, contact centers, and interactive video and voice response services to differentiate and enhance your customer service experiences.

Hear about the latest developer tools and offers from Avaya to help you turn communications into a strategic tool for driving growth.

So come join Avaya and other ITExpo attendees with a little food for your brain, and stay to "socialize" with a selection of handcrafted ales on the rooftop patio at the Bonaventure Brewing Company.

Bonus! Pre-register and attend, and you'll receive a free signed copy of Paul's book, Facebook Marketing for Dummies (publish date Fall 2009).



Click Here to Register

Westin Bonaventure
Bonaventure Brewing Company (info | map)
404 South Figueroa Street
Los Angeles, California 90071
Phone: (213) 624-1000

There is no charge for the Avaya Event.
Simply register below to confirm your attendance.

FREE for all ITEXPO Attendees

Click Here to Register

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Peter Martin, Sr. Engineer, Network Services-IP Engineering, IPC

"In the recent IT Expo East 2009, I could feel a strong sense of community. What really impressed me was how open people were in describing their challenges. I very much appreciated all of the practical tips for improving customer service in a call center environment."
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