Ribbon Releases Global Sustainability Report, Showcasing Commitment & Contribution Through Core Business

By Arti Loftus, Special Correspondent  |  February 17, 2021

Today’s leading companies have to go beyond “staying in their lane” – they need to act on the biggest issues we face as a planet and prioritize sustainability. The United Nations’ Sustainable Development Goals, “the world’s shared plan to end extreme poverty, reduce inequality, and protect the planet by 2030,” outline sustainability initiatives across 17 major areas and provide a useful framework for many companies engaging in Environmental, Social and Governance (ESG) initiatives.

Ribbon Communications, a global provider for converged communications software and network solutions for service providers, enterprises, and critical infrastructure sectors, recently issued its first global sustainability report, following an eventful 2020 that included new leadership and a merger.

The report accounts for Ribbon’s ESG performance through 2019 and 2020 and outlines, among other items, the company’s response to the global pandemic and its support of the United Nations’ Sustainable Development Goals as well as other major benchmarking and goal-setting initiatives. In the report, Ribbon asserts that it is committed to operating ethically, efficiently, and inclusively in all areas of its business while utilizing communication technology to transform lives and contribute to the mitigation of climate change.

Of course, 2020 added a global pandemic to the mix, forcing companies everywhere to manage a new set of circumstances while endeavoring to keep people safe and businesses operational. Ribbon focused on the safety of employees as well as the continuity of services for customers at a time of increased reliance on network communications. The company was able to support customers with the necessary capacity to meet increased demands on the network and with collaboration offerings that facilitate remote work.

“We are committed to providing our stakeholders with increased visibility and responsiveness, and our report is a key milestone in that effort,” said Patrick Macken, Executive Vice President, and Chief Legal Officer, Ribbon. “We will continue to set rigorous operational standards for ourselves and our suppliers as we move forward, with the constant aim to improve how we interact with the environment and the communities we and our customers work in.”

Additionally, the company announced yesterday that it had won the TIA QuEST Forum (News - Alert) 2020 Global Sustainability Award for Excellence in Software, showcasing its continued efforts and performance in achieving its sustainability goals.


Arti Loftus is an experienced Information Technology specialist with a demonstrated history of working in the research, writing, and editing industry with many published articles under her belt.

Edited by Maurice Nagle