Latest News

Enabling Quality Analysis on UC Calls
How well does your network cope with unified communications (UC)? If you're like many companies, you may not be sure. But it's an important metric to …

By: Tracey E. Schelmetic | 4/10/2020

CitNOW Chooses Vonage for Contact Center and Business Communications
Vonage announced CitNOW is leveraging its fully integrated contact center and unified communications solutions to enhance customer engagement while ex…

By: Maurice Nagle | 4/9/2020

LogMeIn Leans on Ribbon to Support UCC Service Delivery
As adoption and usage of its UCC suite continue to grow, LogMeIn is answering network traffic demand needs with the robust Ribbon Communications cloud…

By: Maurice Nagle | 4/9/2020

ConvergeOne Bringing New Avaya Cloud Office to Mid-Market
ConvergeOne, a global IT services provider, is offering the mid-market collaboration solutions that simplify their day-to-day and offer access to a fu…

By: Stefania Viscusi | 4/9/2020

NFON AG Develops Two-Factor Authentication for At-Risk Yealink Phones
Chinese VoIP phone maker Yealink is a favorite choice for providers of cloud telephony services, making it a market leader in the field. VTrust has in…

By: Tracey E. Schelmetic | 4/9/2020

Lanner, nacXwan Release Joint SD-WAN-as-a-Service Solution
Lanner Electronics announced a new partnership with nacXwan, resulting in a joint SD-WAN-as-a-Service solution for service providers and the enterpris…

By: Maurice Nagle | 4/8/2020

Telinta Enables ITSPs and MSPs to Easily Transition Customers to Teleworking
Telinta's Virtual Office solutions is helping service providers transitions their customers to teleworking amid the COVID-19 pandemic.

By: Erik Linask | 4/8/2020

Nuvias to Offer Versa Titan to EMEA SMEs
Nuvias announced the arrival of Versa Secure SD-WAN cloud service for SMEs, Versa Titan. The cloud-managed platform provides SMEs with robust, reliabl…

By: Maurice Nagle | 4/7/2020

Genesys Reacts to COVID-19 with 'Rapid Response'
Genesys announced Rapid Response, an offer that promises free access to Genesys Cloud, with accelerated cloud contact center deployment.

By: Maurice Nagle | 4/7/2020

DSC Delivers SMBs Remote Collaboration
Data Storage Corporation (DSC) unveiled a new remote collaboration solution to lend support to small and business-sized businesses. The business conti…

By: Maurice Nagle | 4/7/2020

CoreDial CEO Alan Rihm Joins Cloud Communications Alliance Board
CoreDial CEO Alan Rihm brings 15 years off success in building channel-focused a UCaaS and CCaaS business to the Cloud Communications Alliance as a Bo…

By: Erik Linask | 4/6/2020

MSSPs Empowered with Fortinet Portfolio
SD-WAN vendor Fortinet is seeing this play out in real time in the MSSP space, noting its next-gen firewall security, open fabric ecosystem and advanc…

By: Maurice Nagle | 4/6/2020

Grandstream Updates IPVideoTalk Plans to Help Businesses Adjust to Teleworking
Grandstream has updated the plans for its IPVideoTalk conferencing service, helping businesses adapt to the teleworking mandates due to the COVID-19 p…

By: Erik Linask | 4/6/2020

DOJ Puts Stop to Telecom Carriers Facilitating Robocall Fraud
According to the FTC, the reason a lot of the unsolicited calls are making their way to the phones of unsuspecting victims is that it is "cheap and ea…

By: Stefania Viscusi | 4/3/2020

Gartner Survey Spotlights Huawei SD-WAN
Huawei announced it has been named a 2020 Gartner Peer Insights Customers' Choice for WAN Edge Infrastructure, putting the Huawei NetEngine AR routers…

By: Maurice Nagle | 4/3/2020

RingCentral Video Release to Answer Growing Demand
RingCentral announced the arrival of Message Video Phone (MVP), available immediately as part of Avaya Cloud Office, AT&T Office@Hand and RingCentral …

By: Maurice Nagle | 4/2/2020

Melrose Labs Launches Voice Conferencing for UK Customers
Melrose Labs, a cloud communications provider headquartered in Edinburgh, Scotland, U.K. has announced the launch of its "Conference" offering in the …

By: Stefania Viscusi | 4/2/2020

AudioCodes Offers Array of Solutions to Voice-Enable Microsoft Teams for Remote Working
As the Covid-19 outbreak is driving companies across the world toclose their premises so employees can practice social distancing and, in some cases, …

By: Tracey E. Schelmetic | 4/2/2020

Avaya Cloud Office by RingCentral Now Generally Available
In a joint announcement, RIngCentral and Avaya revealed the general availability of Avaya Cloud Office by RIngCentral solution.

By: Maurice Nagle | 3/31/2020

Sangoma Announces H10 and H20 Headsets
Today, Sangoma Technologies Corporation announced a new headset product line developed for use with the Sangoma D-Series and S-Series of IP Phones.

By: Maurice Nagle | 3/31/2020