INTERNET TELEPHONY — December 2010
Buyers’ Guide 2011
Search our alphabetical listing of the Internet Telephony Magazine 2011 Buyers’ Guide…
Feature Article
INTERNET TELEPHONY's Year in Review
Douglas Page, manager of global sales at Interact, which provides IVR application development and online charging and prepaid rating solutions, says the economy is still a factor. In this environment, he says, time to market is even more important. He adds that while many companies are trying to gain an advantage in this environment, others are sitting still.
Special Focus
INTERNET TELEPHONY, TMC Announce TEM Excellence Award Winners
The telecom expense management market continues to evolve as more providers support both fixed and mobile telecom, TEM suppliers expand their offers, and consolidation continues, Forrester Research notes in a report issued at this time last year.
Columns
Publisher’s Outlook
10 Reasons Why Cisco Umi Telepresence Will Fail
Next Wave Redux
Moving Down the Stack
Regulation Watch
FCC Poised to Strengthen VoIP Emergency Access Requirements
Virtualization Reality
Enterprise Virtualization: 2011, Here We Come
VoIPeering
Interconnections Made in Germany
Next Wave Redux
Needed - Another Y2K Threat
Top of Mind
Home for the Holidays
E911 Watch
Match Third-Party E911 Solutions to Enterprise, Telephony Infrastructure
Tech Score
Business Impacts for Telecom Cloud Providers
Ask the SIP Trunk Expert
Video Calls over SIP
Viewpoint: Voice of the Customer
Customers Pay More for a Great Customer Experience
Convergence Corner
SIP Makes the World Go 'Round
Departments
Getting Vertical — Food Service
Vie de France Relishes Benefits of Hosted IP Communications
Baking is an exact science - adding too much of one ingredient or too little of another can result in culinary disaster. The same might be said about communications.
The Channel
On RAD's Radar
Where's The Money in 2011'
The consolidation resulting from all the M&A this year is probably making agents nervous over whether their commissions are safe or not.
The Channel Perspective
UC's Continued Growth in SMB Market Expected for 2011
Software-based offerings will continue to grow within the SMB market. Smaller organizations have relied on several data-centric applications for some time now.
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