Buyers' Guide 2011

INTERNET TELEPHONY — December 2010

Buyers’ Guide 2011

Search our alphabetical listing of the Internet Telephony Magazine 2011 Buyers’ Guide…

Feature Article

INTERNET TELEPHONY's Year in Review
Douglas Page, manager of global sales at Interact, which provides IVR application development and online charging and prepaid rating solutions, says the economy is still a factor. In this environment, he says, time to market is even more important. He adds that while many companies are trying to gain an advantage in this environment, others are sitting still.

Special Focus

INTERNET TELEPHONY, TMC Announce TEM Excellence Award Winners
The telecom expense management market continues to evolve as more providers support both fixed and mobile telecom, TEM suppliers expand their offers, and consolidation continues, Forrester Research notes in a report issued at this time last year.

Departments

Getting Vertical — Food Service

Vie de France Relishes Benefits of Hosted IP Communications
Baking is an exact science - adding too much of one ingredient or too little of another can result in culinary disaster. The same might be said about communications.

The Channel
On RAD's Radar

Where's The Money in 2011'
The consolidation resulting from all the M&A this year is probably making agents nervous over whether their commissions are safe or not.

The Channel Perspective

UC's Continued Growth in SMB Market Expected for 2011
Software-based offerings will continue to grow within the SMB market. Smaller organizations have relied on several data-centric applications for some time now.