Not Your Father's Dialogic


Not Your Father's Dialogic

Dialogic in the mid-nineties was the major company producing hardware and software building blocks in what we at the time called the computer telephony, or CTI, arena. The company's DSP resource boards at first powered simple voicemail systems. Over the years, however, Dialogic has been active in mergers and acquisitions, and continued to expand its portfolio to deliver a wider variety of platforms to enable value-added services.

Feature Articles

Feature Story

COMVOICE Gives Business Customers New Faith in VoIP
Voice over IP is a beautiful thing. It can mean lower costs, increased flexibility and more features for both service providers and end users. Yet for all of its wonders, many businesses have had a less than ideal VoIP experience, to put it mildly.

Optics Feature

What's New and Next in Optical Technology: 100G, IPoWDM, P-OTS and WSS Show Good Potential
Ongoing demand for network capacity drove an increase in optical network equipment spending in the second quarter in the Americas and the Asia Pacific, according to Infonetics Research. The firm noted that ADVA, Fujitsu and Infinera all saw significant new optical business in North America in the quarter. That contributed to a worldwide optical network hardware market increase of 2.9 percent between the first and second quarters of this year, bringing it to the $3.05 billion mark.

Network Health Feature Story

Appliances Help Optimize Connections Between Toolsets, Switches
Meeting performance and security requirements on public and private networks is a formidable challenge that involves the use of specialized tools for network management, intrusion detection and like. But these tools often can outnumber the available ports on a switch, have ports that are otherwise mismatched to switch outputs, or adversely affect the performance on switches, says Kevin Jablonski, vice president of marketing and business development at Gigamon.

New Paradigms Feature

Cloud Computing, SaaS Services Alter Testing, OSS, BSS Requirements
The introduction of the cloud and SaaS-based services is not only changing the models for how service providers and software companies sell their wares - and how customers buy them - it's also altering requirements in the testing, billing and operational support system realms.

Feature Story

Revisiting the Femtocell: Carriers Move to Commercial Deployments, Equipment Prices Drop
Femtocells are succeeding where Wi-Fi based UMA solutions didn't. That's the word from Andy Tiller, vice president of marketing at ip.access.

Feature Story

Voxeo Announces SaaS-based Version of VoiceObjects
After Voxeo got a taste of working alongside VoiceObjects, it decided to bring together the companies permanently - and then it got its SaaS in VoiceObjects' software development platform.

Feature Story

Subscriber-Based Intelligence: Fixing Wireless Coverage Gaps
Coverage gaps exist in metropolitan, suburban and urban communities in every wireless network. Research suggests that 20 percent of churn is caused by only 6 percent of the networks cell sites. Although coverage gaps can be isolated, they continue to exist despite technical measures, standard procedures, and other failed initiatives.

Special Focus

Yealink SIP-T28P Review
Yealink, a Chinese manufacturer of IP phones, is starting to make inroads in the U.S. market with its line of VoIP phones. Several months ago Yealink sent me a Yealink SIP-T28P IP phone to review. The SIP-T28P is a six-line phone sporting a large 320x160 LCD screen and has full HD voice support (wideband codec, wideband handset, wideband speakerphone). The SIP-T28P was one of the first IP phones to support the G.722 wideband codec that is now all the rage in the VoIP market.My first impression of the SIP-T28P was that I liked the large LCD and the sleek ergonomic design, which had large, easy to press buttons and a useful four-way arrow navigation keypad.

Q & A

Valicom COO Talks TEM
Paying bills is no fun. Reviewing them is even more of a chore - and one for which few of us are ideally suited. Yet, considering 3 to 6 percent of enterprise gross revenue is spent on telecom, businesses that don't closely read and understand their bills are likely to be overpaying for their services, and the resulting losses can be significant.