INTERNET TELEPHONY — January 2014

PanTerra Networks Leads the Next Wave of Unified Cloud Services

In referring to PanTerra as a platform provider, Chang is pointing out that the company built the platform on which its service runs in-house and from the ground up. That is a key differentiator for PanTerra vs. the competition, which typically relies on the platforms of companies like Cisco and Microsoft, he says...More>>>

Departments

Edit Series

Making the Move to SIP Telephony
Whether you've outgrown your traditional analog or digital phone system or are starting from scratch, SIP telephony is a great way to contain costs, improve collaboration and leverage your existing technology.

On Rad's Radar

The Money in the Cloud
Add value, provide use cases, make it granular, and you become sticky. Salespeople today have to provide value beyond the services they sell. One way to provide that value is to let your customers know how other similar businesses handle similar problems.

Cloud & Data Center

Blazing a Trail on the Software Telco Frontier: ILEC Saddles Up for What's Next in Communications
Saddleback, which is owned by the Salt River Pima-Maricopa Indian Community, offers both business and residential services. Its 55-square-mile coverage area includes a mix of tribal residences in a very rural area, and some very valuable commercial real estate with Scottsdale, Ariz., addresses, notes Saddleback President Bill Bryant.

Network Infrastructure

SBCs Answer the Call: Solutions Adapt to Address New Form Factors, Technologies, Applications
The session border controller is a network element that always seems to be in the thick of things. And it appears that it will maintain that position as the communications industry moves forward with important new technologies including network functions virtualization, software-defined networking, and WebRTC.

Infonetics Surveys the SDN in the Data Center Frontier
Infonetics Research recently issued a new survey on software-defined networking for the data center. To learn more about the key takeaways, INTERNET TELEPHONY talked to Cliff Grossner, Ph.D. directing analyst, data center and cloud at the research firm.

Special Focus

GLOBALINX Connex Review
GLOBALINX, founded in 1997, is a reseller of Tier-1 carriers' services, including PRIs, MPLS, Fast & Gigabit Ethernet, as well offering business-class VoIP solutions, that includes feature-rich hosted unified communications. GLOBALINX was founded by Craig Jerabeck, who previously founded @Wireless Enterprises Inc., a 78-unit franchisor of retail wireless stores

TMC Announces 2013 Product of the Year Awards
INTERNET TELEPHONY and its parent company, TMC, are proud to announce the Product of the Year Awards. Congratulations to all these distinguished companies.

Unified Communications

An Update on Lync
We are unique in the communications industry to have the benefit of one of the broadest eco-system of partners offering devices, products and services optimized for Lync. This wave of partner- led innovation, driven by Lync's open and interoperable platform, is helping to provide unprecedented choice and value for our customers across a broad spectrum of solutions and services.

Roundup

Lync Roundup: What Microsoft Lync Partners Are Offering and Why
The Anywhere365 Unified Contact Center, the company's flagship product, is part of its flexible dialogue management system, for which all (IP) voice, chat and web chat, video, e-mail and conference communications can be efficiently and adaptively routed, traced and tracked. Lync Reception Attendant is provided on top of the Anywhere365 UCC platform.

Wireless

Get Ready for a Year of Intense Cellco Marketing, VoLTE Intros & Mobile Intelligence
At the end of 2013 there were more than 2 billion smartphones, 300 million tablets, and one billion portable PCs in use globally, according to Deloitte's Global Mobile Consumer Survey. Deloitte estimates there were one billion smartphones sold last year, up from 750 million in 2012.

How to Manage the Signaling Impact of LTE Small Cells
Mobile service providers with an eye on cost control are highly motivated to optimize paging and tracking area management. Simply by reducing the signaling volume for these procedures, they can support more subscribers on their existing networks and defer additional control plane capital investment. Reducing signaling on the mobile device also extends its battery life.

Lemko Exec Offers Radical New View on Cellular Data Networks
Forget what you know about mobile data networking. The cellular carriers got it all wrong. Actually, forget about the cellular carriers too. The future is in swarming, self-organizing cell sites owned by individuals.