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Cross-Selling for Survival
Each carrier has a different service they want pushed. That service is the new metric that the C-suite examines. Agents should start thinking of ways to sell that new service, especially for carriers that the agent has a lot of business with. Going forward - as cloud, apps, managed services take a bigger spotlight - less emphasis will be put on transport and T1.

Integra Telecom Aims to Take Growth to the Next Level
2013 truly will be a year of new beginnings for Integra Telecom. The Portland, Ore.-based competitive services provider has a new strategic investor, and is readying to introduce a new brand and website to better reflect the company's strategy.

Plugging in with Phone Power
Phone Power was recently recognized as a top growth company by Deloitte. INTERNET TELEPHONY recently touched base with Phone Power President Jim Murphy to learn more about him, his company and its recent designation.

ActionPacked! Network Visualization Tool Now Supports 1M Flows Per Second
The typical flow rate offered by competing products is less than 100,000 flows per second (he said he can think of three products that offer performance in this range) or, more likely, less than 50,000 flows per second.

Windows 8 - Many Flavors, One Cohesive State-of-the-Art Ecosystem
When Steven Sinofsky (formerly the guy who ran the Windows team and now the latest guy out of Microsoft) and his teams set out to build the next version of Windows, Microsoft had some very ambitious plans on the table for the future, and one enormously pressing need: backwards compatibility with all things Windows 7. Lots of people speak about the decline of Windows from the perspective of units sold, but in fact Windows 7 has been a huge success for Microsoft. It is everywhere, and it is enormously stable.

High-End Audio Outfit Lowers TCO with West's Hosted UC Solution
When it comes to audio, D+M Group knows its stuff. The $1-billion, Mahwah, N.J.-based company is a manufacturer and distributor of high-end audio equipment for use in commercial applications, the home and in vehicles.

ShoreTel Lays Out its Plans for UC Domination
ShoreTel has seen a lot of change in the past few months. And as they say, change is good - at least it seems to be in this case. Armed with a new cloud strategy; a spate of recent high-level hires; and revved up marketing, sales and product release efforts, ShoreTel in November reminded its partners gathered in Orlando that it is working on something big. The company aims to make itself into a communications powerhouse.

AdvaTel's UC Solution Gets New Traction with Top-Tier TEMs
The article originally appeared in the Jan./Feb. edition of INTERNET TELEPHONY. Many advances in technology arise not from the companies' whose names appear on particular products, but from organizations that develop solutions that live under the hoods of those solutions.

Telecom Industry Taking Longer Than Expected to Implement DNS Security Measures
The telecom industry is always a central figure in discussions of DNS security because it is responsible for such a large portion of the world's DNS servers, which serve as the phone book of the Internet by mapping names to IP addresses. One of the most fundamental vulnerabilities of the DNS protocols is that one cannot necessarily trust the answers that the DNS provides, making it possible for attackers to redirect users to false web sites in order to conduct fraud.

New Cameras Will Prompt Home Life Narrowcasting
Sixty years ago when television began entering nearly every home, the model was for a TV station or network to create content and push it to your TV for your entertainment. Your choice of what to watch on any given night was limited to a few stations. You were forced to watch what someone, most likely in Hollywood, had decided would entertain you. Most people watched the same shows as their neighbors, and if there was nothing on that they liked, they turned off their TVs.

Next Stop: Multi-mode Devices
The turning point came when the number of deployed 3G femtocells surpassed the number of 3G macrocells. So what is next for small cells? Well, as the mobile industry transitions from legacy 2G/3G architectures to LTE, there is an immediate need for dual-mode or multi-mode small cell devices that enable operators to continue to deliver the best user experience as they support their existing 3G users while planning for an LTE rollout.

Mayo Clinic Makes Connections with Telestroke, Teleconcussion
Mayo Clinic has created what it calls the Telestroke Network, which connects the Phoenix facility with 12 rural hospitals in Arizona and Missouri. That includes facilities in Bisbee, Casa Grande, Cottonwood, Flagstaff, Globe, Kingman, Parker, Show Low, Tuba City, Phoenix, and Yuma, Ariz., as well as one in St. Joseph, Mo.

INTERNET TELEPHONY Reveals Product of the Year Award Winners
Mayo Clinic has created what it calls the Telestroke Network, which connects the Phoenix facility with 12 rural hospitals in Arizona and Missouri. That includes facilities in Bisbee, Casa Grande, Cottonwood, Flagstaff, Globe, Kingman, Parker, Show Low, Tuba City, Phoenix, and Yuma, Ariz., as well as one in St. Joseph, Mo.

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