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The benefits of unified communications (UC) are well known by now, and many firms have taken advantage of UC's benefits to improve collaboration and even reduce expenses in some cases. With the systems now well in place, and their use now a necessity rather than an edge, some are looking for ways to improve these systems and get that edge back. The answer may lie in a different, though complementary, technology: software-defined wide area networking (SD-WAN) systems.
For something that was once an unclear proposition, cloud computing has permeated industry, and continues to expand its presence in business. The as-a-service market is going bananas currently, from your CRM and project management to data recovery, infrastructure and beyond, software is eating the world. What if I told you SaaS has reached dentistry?
Sponsored By: Vonage
WEBINAR: Solving the Data Disconnect: Benefits of Phone and Business Process Integration on your Business' Bottom Line
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Topics that were covered:
- Current challenges across sales, marketing and IT
- What is business process/CRM integration, and how it works
- The benefits of a fully integrated communications system
- Estimated ROI and Cost Savings: increase workforce productivity and mobility
- Real-time data and intelligence: automated call reporting and analytics
- Streamlined customer experience
- Increased Reliability of Calls and Applications
Sonus has developed its SWe software-based session border controller (SBC) to help businesses break away from the constraints of hardware. It seeks to offer the same network controls as traditional SBCs but in a virtualized form; in fact, Sonus markets it as having the same capabilities as its SBC 5000 series of hardware controllers.
The telecommunications space continues to buzz with information on Voice over IP (VoIP) and you've seen the touted benefits surrounding business VoIP. The pressure is on to make a change as it promises to streamline business communications and reduce your overall spend. The problem is, you've been handed marketing promises before that didn't quite live up to the hype. Is business VoIP another one of these situations or are you truly missing out?
Partnership efforts in technology sectors generally end well for all concerned. One business gets to shore up a sector it wasn't developing, but is often complementary, and delivers a much better product in the end. Peanut butter is great by itself, and so is chocolate, but together it's even better. That's exactly the kind of partnership struck recently between Teo Technologies and Alestra, as the duo got together to bring together their systems into one powerful new offering.
Phone.com is best described as a cloud-based telephony provider continuously innovating to stay on the frontier of communications, pushing the boundaries of capabilities every step of the way. A pioneer in the space, the firm is not one to sit on its laurels with today's announcement echoing that sentiment resoundingly.
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