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Business VoIP Featured Articles

  • Nation's Phone Infrastructure Will Soon Support VoIP
    Within the next few years, engineers work hard to convert the nation's phone infrastructure to modern fiber optic cables - capable of transmitting enormous amounts of data - and provide HD phone service to the public. The process is greatly simplified as telecom operators are already expanding the fiber optic network for ultra-high-speed Internet and data transmission; HD voice will just be another type of data travelling on the cables. [Read More]
  • Cloud-based Networks May Have Been the Best Thing to Happen to VoIP Calling Yet
    Voice over Internet Protocol (VoIP) phone networks are often hailed as the calling system from the future. Though VoIP has been around for some years, it was not until broadband Internet became virtually ubiquitous in the workplace that enough businesses had the bandwidth to support VoIP to make it popular. Now with the rise of cloud technology, it appears that business VoIP may be in the midst of a second revolution. According to a blog from VoIP provider Voxilla, cloud-based VoIP networks could deliver cheap and reliable phone service to business and even residential customers. [Read More]
  • Upping Customer Service Through Better Metrics and Technology
    Businesses VoIP can help companies more easily connect with customers and drive a positive customer experience. That's because VoIP solutions such as that offered by Nextiva deliver a wealth of functions that make the calling experience easier and more efficient. [Read More]
  • What Small Businesses Should Know Before Switching to VoIP
    There are a number of barriers to VoIP phone service adoption, and perhaps the most pervasive of these barriers is a lack of knowledge about the technology overall. Businesses that want to upgrade their services simply do not know where to begin; furthermore, they may be hesitant to switch from copper because of a poor past experience. [Read More]
  • Google Voice Creator Putting a New Spin on Business VoIP
    Switch Communications, Inc. is a company run by Craig Walker, the creator of Google Voice, and funded by Google Ventures and Andreessen Horowitz. As a provider of unified communications, collaboration and productivity tools for work, the company is looking to revolutionize how 190 million business phone users in the U.S. use their phones to communicate. The cloud-based VoIP platform the company has deployed is designed for business grade phone systems that will be able to work across all devices and platforms including iOS, Android, Mac, PC, Linux, and even old desktop phones. [Read More]

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