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Business VoIP Featured Articles

  • Death to Traditional Telecom - VoIP on the Warpath
    The business world is staying connected and they no longer want landlines to help them get the job done. Business VoIP is not only gaining momentum, it's poised to be the leading communications platform with vendors smiling all the way to the bank. While they enjoy strong profits, businesses enjoy the opportunity to streamline communications channels and significantly reduce spend. [Read More]
  • BroadSoft, Media5 Complete Interoperability Testing
    Putting the pieces together is an integral portion of business communications. IP-based communications are by nature complex and require components to work in concert to deliver exceptional experiences. And with the surge of businesses jumping on the VoIP bandwagon, the market is rich with interoperability. [Read More]
  • Voxbone Helps foodpanda Service Over 55 Countries with DID Technology
    Voxbone is a provider of virtual local phone numbers that has helped many small to medium-sized businesses (SMBs) to have a global presence with its direct inward dialing (DID) technology. In fact, food delivery service foodpanda faced the issue of servicing customers in 24 countries not too long ago, a problem it solved by leveraging Voxbone's DIDs in its contact center network. [Read More]
  • Analytics is About Answers
    A picture may say a thousand words, but numbers never lie. And it is for this reason analytics is an area garnering growing attention. From politics to the call center and beyond leveraging data to provide actionable insight is an invaluable tool no matter what dog-eat-dog industry you are involved. [Read More]
  • Business VoIP Systems Carry Specific Risks that Targeted Solutions Address
    Increasingly, organizations of all sizes are turning to VoIP to meet their communication needs. The benefits of VoIP in the business world are clear and numerous, including cost savings, scalability and a host of value-added features and services. But VoIP can also open up networks to hackers, cyber attacks and other threats, and businesses that fail to protect themselves with proper security initiatives are vulnerable. [Read More]
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