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Business VoIP Featured News

  • Have You Heard from an Unhappy Customer Today?
    Whether a company has implemented business VoIP or simply decided to optimize the current platform in place, there are three areas where they can turn customer communication into a competitive advantage. The first area that needs attention is the "when." A mechanism needs to be in place at every step of the sales and service cycle, providing customers with the opportunity to provide feedback.
    5/14/2013
  • Why Delivering a Stellar Customer Experience is Key and How Business VoIP Can Help
    In a recent blog post from business VoIP provider Nextiva, it revealed that the first step towards powering a high level of customer service actually starts inside your organization with your employees, rather than outside. Shep Hyken, a customer service author, said that you must "hire the right people to fit into the culture. Then train them both technically and on how to deliver their brand of helpful customer service. The management and employees treat each other with dignity and respect, and in turn, they treat their customers in a similar fashion."
    5/13/2013
  • Business Workers Remain Productive On-the-Go with VoIP
    In years past, it was almost unimaginable to be able to work from anywhere away from your desk, with invisible chains basically binding you to your chair and forcing you to remain there for as long as it took to complete important tasks. However, as mobility has completely revolutionized the way in which companies operate across the globe, we can't help but pay a little respect to voice over Internet protocol (VoIP).
    5/6/2013
  • How Can Business VoIP Contribute to a Great First Impression?
    Companies implement a specific phone system for a variety of reasons. For the company leveraging business VoIP, they may be after the lower cost of communications, the streamlined approach to doing business, the automated features that can make the office more efficient or even the mobile capabilities. If that system isn't implemented and managed properly, the good first impression may never be created.
    5/6/2013
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Welcome to Business VoIP Channel


Nextiva's Business VoIP solutions are transforming the way small businesses communicate.

The Nextiva Complete Digital Phone System is a next-generation communications platform that provides small businesses with a host of affordable features so they can have an affordable and reliable Business VoIP service.

Read on to learn how Nextiva Business VoIP solutions make owning and running a small business easier, less costly and more profitable.
The Complete phone solution for your small business - Business VoIP

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