Conversational, Net2Phone Get Together to Augment the Machine Answering System
Admittedly, few people like to talk to a machine when calling a company. The problem is that having machines answer phones-commonly seen in answering services or virtual receptionist tools-is a lot less expensive than having a person do the job, and sometimes, can be even more effective. Recently, virtual receptionist provider Conversational announced it was getting together with Net2Phone to help drive new developments in answering systems. [Read More]
nexVortex and ADTRAN Alleviate Worries with mSIP
Calling all SMBs! I have good news. Has your business kept away from SIP Trunking because you're afraid of using it over the public Internet as a replacement for Primary Rate Interfaces (PRI)? It's okay, you're not alone. A lot of companies haven't made the switch yet because they don't like the idea of not being able to control voice quality over that network. Well, it's your lucky day because nexVortex has teamed up with ADTRAN, Inc. to tackle this very problem, among others. [Read More]
Access4 Joins Forces with Vibe Communications
Access4, a Unified Communication as a Service (UCaaS) provider, brings its solutions to pass through the BroadSoft voice, video and UC platform. They announced last week that they will be joining forces with Vibe Communications, a wholesale- exclusive provider of International Layer 2, Wholesale IP Transit and automated access service aggregation in New Zealand and Australia. [Read More]
Barry Moltz: Featuring Peter Shankman When Self-Promotion is done right, it's not Self-Promotion: It's Help. Peter explains why the new rules of Self-Promotion start with helping, and end with other people doing your PR FOR you!