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Business VoIP Featured Articles

  • How to Motivate Your Seasonal Help This Year
    Business VoIP provider Nextiva highlighted some tips for managers to help keep seasonal employees encouraged so that the feel-good stuff passes onto the customer. Things like goal setting, offering rewards for a job well done, flexibility and making the temporary employee feel not so temporary are all on the list of keeping employees happy. [Read More]
  • Nation's Phone Infrastructure Will Soon Support VoIP
    Within the next few years, engineers work hard to convert the nation's phone infrastructure to modern fiber optic cables - capable of transmitting enormous amounts of data - and provide HD phone service to the public. The process is greatly simplified as telecom operators are already expanding the fiber optic network for ultra-high-speed Internet and data transmission; HD voice will just be another type of data travelling on the cables. [Read More]
  • Cloud-based Networks May Have Been the Best Thing to Happen to VoIP Calling Yet
    Voice over Internet Protocol (VoIP) phone networks are often hailed as the calling system from the future. Though VoIP has been around for some years, it was not until broadband Internet became virtually ubiquitous in the workplace that enough businesses had the bandwidth to support VoIP to make it popular. Now with the rise of cloud technology, it appears that business VoIP may be in the midst of a second revolution. According to a blog from VoIP provider Voxilla, cloud-based VoIP networks could deliver cheap and reliable phone service to business and even residential customers. [Read More]
  • Upping Customer Service Through Better Metrics and Technology
    Businesses VoIP can help companies more easily connect with customers and drive a positive customer experience. That's because VoIP solutions such as that offered by Nextiva deliver a wealth of functions that make the calling experience easier and more efficient. [Read More]
  • What Small Businesses Should Know Before Switching to VoIP
    There are a number of barriers to VoIP phone service adoption, and perhaps the most pervasive of these barriers is a lack of knowledge about the technology overall. Businesses that want to upgrade their services simply do not know where to begin; furthermore, they may be hesitant to switch from copper because of a poor past experience. [Read More]

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