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Virtual PBX

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Virtual PBX Featured Articles

  • Virtual Telcos Give Small Businesses More Options
    One of the biggest challenges for small businesses is the expense of paying for communication services through a traditional telco. These services often involve a lengthy contract-typically one to two years-with limited options. The result is that many companies pay for services they don't want or need, while getting locked into pricy and inflexible rates. Especially in a finicky economy, it's important for businesses to look at all of their options, and thankfully when it comes to communication services, there are more cost-effective and dynamic alternatives to the telco out there. [Read More]
  • Video Responses: A Secret Key to Customer Engagement
    Marketing has become all about brand building and customer engagement. And while virtual PBX and VoIP are connecting businesses to their customers today like never before, there are still other ways to reach out to customers that make just as big an impact. Almost every business has a social media presence through which it interacts with customers all the time. The latest strategy has been to use personalized videos to reach out to customers as it is visually more appealing than other media. [Read More]
  • Cloud and Virtual PBX, UC Markets to Hit $12B by 2018
    A new report indicates that cloud and virtual PBX and UC solutions are going to continue to grow at a rapid rate well into 2018. This new report seems to underline that trends that have been growing over the last few years that is seeing land based phone lines being squeezed out little by little. [Read More]
  • How to Get Your Employees Excited About Brand Promotion
    How effective are your employees when it comes to marketing your business? Do they know how to hit home on the first try, or are they muttering through the details to try and sound intelligent? Business communications is not something that comes easily to everyone who takes on the employee role; even when technologies like virtual PBX are at the ready to streamline communication processes, the human element must be addressed as well. [Read More]
  • Breaking Down Customer Walls for Great Customer Service
    In social situations, some people are just naturally more protective of their personal space than others. Breaking down the social walls depends on a few social cues, whether it's small talk or talking about the temperature. It's pretty similar when it comes to connecting with customers. Virtual PBX provider Nextiva relates this wall as a protective "BUBL." There are ways to invade the customer space, but in a positive way. [Read More]

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Featured Webinar

Featured Webinar

Barry Moltz: Featuring Peter Shankman When Self-Promotion is done right, it's not Self-Promotion: It's Help. Peter explains why the new rules of Self-Promotion start with helping, and end with other people doing your PR FOR you!

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