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Virtual PBX Featured News

  • Making the Cut with Customer Service
    Customer service - it means different things to different people. Areas where you believe you're providing great care, your customers may find annoying. Have you really studied the customer base to understand what they want? There has to be a tie in to how you do business, but unless you develop a healthy balance between what you need and what your customers demand, you're likely struggling to hit your targets.
  • Nextiva Earns Communications Solutions Product of the Year
    Cloud-based telephony solutions, such as virtual PBX and hosted business VoIP, are being adopted at a rapid rate, particularly as SMBs discover the cost saving benefits and rich technology features of these types of offerings. Not only are businesses relieved of the headache of purchasing and managing costly on-premises equipment when they move their communications solutions to the cloud, but they benefit from the flexibility and scalability of an elastic offering, paying only for the resources they need.
  • How to Pick the Right SIP Phone
    Businesses can save large sums of money on their virtual PBX phone services by using a Session Initiation Protocol (SIP) trunking system, which translates calls to or from the Public Switch Telephone Network (PSTN) into more efficient digital calls. SIP trunking also means that businesses can pay for far fewer phone lines and share them between multiple phones, thus only paying for a number of lines equal to the maximum call volume the company expects to receive.
  • Are You Missing Social Media Opportunities?
    How successful are your marketing campaigns? This is a question often asked within the enterprise where traditional methods are still the norm. While some of these traditional tools can still make an impact, you're limiting your success if you don't expand into other available channels. For instance, if virtual PBX technology was adopted by IT to streamline communications, it doesn't mean you gave up your phone; it simply means you're embracing new avenues to achieve bigger goals.
  • Contact Centers in the Cloud: Enhancing the Customer Experience Using Virtual PBX
    For many companies, having a cloud or virtual PBX-based contact center is an appealing alternative to avoid the up-front costs that usually come with setting up an on-premises solution-such as manual upgrades and maintenance. In addition, cloud-based contact centers are better suited to meet multi-channel customer service needs with agents who can work from anywhere and can respond to customers' inquiries through inbound and outbound calls, texts, instant messaging and social media sites.
Virtual PBX Virtual PBX
Welcome to Virtual PBX Channel
Virtual PBX solutions provider Nextiva offers small businesses the tools they need to stay in touch and communicate at a fraction of the cost.
The company's Virtual PBX solutions are hosted and offer more features and flexibility and there is no need to purchase expensive equipment – so if a business moves, there is no PBX equipment to move, no phone numbers to change and no downtime.
Small businesses can spend less than $30 per month for all services and phone calls with Nextiva's Virtual PBX. Here readers will learn more about the benefits making the switch to a virtual PBX.
Virtual PBX Podcast
Discussing the Virtual PBX with Nextiva's Yaniv Masjedi
Nextiva's Yaniv Masjedi discusses the role virtual PBX solutions play in today's marketplace and the company's Connect360 offering.
Virtual PBX

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