Unified communications (UC) continues to grow; small companies increasingly want a piece of the pie, and TMCnet reported today that managed service providers (MSPs) can heavily accelerate the adoption of UC in the enterprise sector, too. As revealed by an IDC (News - Alert) report, 40 percent of enterprises have already adopted UC and collaboration systems, with 35 percent planning to do so within the next two years.
The benefits of unified communications are plenty; enhanced overall collaboration, communication, access, business process integration and establishing a more concrete presence in operations, but where will this all take us in 2013? What will thrive, survive or possibly disappear altogether in this uniquely evolving space? One industry expert seems to have all of the answers, and we were lucky enough to get it out of him!
Brandon Hagood serves as the director of Product Development at Momentum Telecom, the number one most reliable cloud-based communications provider, offering affordable communications for businesses of every size. Having established a solid role in this space, Hagood is well positioned to discuss where UC is headed this year.
For starters, UC applications is what Hagood believes will be the most significant technology trend to impact the way businesses conduct overall operations today... Read More
