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- E-Book: The Benefits of Call Center Scheduling Explained to My Boss
- Infographic: The Convenience, Cost Savings And Customer Service Benefits of Cloud-based Call Center Scheduling
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Greg is a writer for TMC's family of digital properties, covering a broad range of business technologies. He brings more than 8 years of content writing and editing experience to TMC, having spent time as content producer and editor with USA Today Network and GateHouse Media. Greg earned his Bachelor of Arts in Journalism degree from the University of Arkansas at Fayetteville.

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Workforce Management in the Cloud
Workforce Management Selection Guide
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CALL CENTER MANAGEMENT
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CALL CENTER SCHEDULING

Improve call center scheduling and forecasting with Monet Software's cloud-based workforce management solution, including ACD integration, real-time agent adherence, intra-day management and agent-supervisor collaboration.