FreePBX World Supplement

The Billion Dollar Game Changer: Keynoter to Tell the Story of the Open Source Telephony Revolution

TMCnet News  |  July 08, 2014

Open source communications platforms powered by FreePBX and Asterisk (News - Alert) have been under continuous development for more than 10 years. Today both of these account for millions of installations worldwide, contributing billions of dollars in hardware, software, and services sales.

During this keynote presentation, Asterisk creator Mark Spencer, FreePBX Project Lead Philippe Lindheimer, and The IVR Voice’s Allison Smith will tell the tale of how open source telephony grew from the necessity of a cash-strapped young entrepreneur’s need for a phone system to today’s billion-dollar game changer that altered what was once a vendor-locked PBX marketplace.

FreePBX offers a rich, reliable and well-supported ecosystem that gives software application vendors, device manufacturers, and service providers the freedom, power, and choice to build and deliver revolutionary communications solutions – faster, better and at lower costs.

----------------------------------------------------------------------------------------------------------------------

FreePBX World 2014 Conference Sessions

Tuesday, August 12th

FreePBX Yesterday, Today and Tomorrow

9-9:45

Philippe Lindheimer

Vice President

Schmooze (News - Alert) Com Inc.

Find out how FreePBX grew to be more than just an easy way to write config files for Asterisk to become the most widely adopted open source PBX platform and ecosystem in the world. We will provide an overview of what the FreePBX project is and a timeline of how FreePBX has evolved into what it is today, including how our millions of users benefit as well as a sneak peak at what is coming next.

The 15 Commandments of IVR

10-10:45

Allison Smith

The IVR Voice

During this session, Allison Smith will share her observations of IVR systems from her unique vantage point – from behind the mic, as one of the world’s most prevalent telephone voices. Are telephone systems becoming more intuitive; easier to use; and less frustrating for callers to navigate? They’re a necessary evil in today’s turnkey world, but are we still making it as difficult as possible for callers to get what they want?

Popular Add-ons to Enhance FreePBX and Your Bottom Line

11-12

Preston McNair

Vice President of Sales and Marketing

Schmooze Com Inc.

In this presentation Preston McNair will provide an in-depth overview of FreePBX add-ons and commercial modules available to enhance a base install of FreePBX.  Schmooze’s FreePBX Commercial Applications integrate directly with FreePBX and provide end users and integrators enhanced capabilities to the already feature-rich FreePBX platform, backed by a dedicated development team and the protections available with traditional commercial software.

Open Source Telephony Revolution,
The Billion Dollar Game Changer

12:15-1:15 - Keynote

Panel: Allison Smith, Mark Spencer & Philippe Lindheimer

Philippe Lindheimer

Vice President

Schmooze Com Inc.

Allison Smith

Owner, Professional Voice Talent

The IVR Voice

Mark Spencer

Chairman, CTO

Digium Inc.

Open source communications platforms powered by FreePBX and Asterisk have been under continuous development for more than 10 years. Today they account for millions of installations worldwide, contributing billions of dollars in hardware, software and services sales.

During this keynote presentation, Asterisk creator Mark Spencer, FreePBX Project Lead Philippe Lindheimer, and The IVR Voice’s Allison Smith will tell the tale of how open source telephony grew from the necessity of a cash-strapped young entrepreneur’s need for a phone system to today’s billion-dollar game changer that altered what was once a vendor-locked PBX market place.

FreePBX offers a rich, reliable, and well-supported ecosystem that gives software application vendors, device manufacturers and service providers the freedom, power, and choice to build and deliver revolutionary communications solutions – faster, better and at lower costs.

FreePBX High Availability

1:15-2

Tony Lewis

CEO

Schmooze Com Inc.

FreePBX HA is a commercially developed high availability solution that enables automatic mirroring and failover between two FreePBX systems. It was created to fill a need for organizations that have a low tolerance for downtime in the event of system failures and outages. In this session, Tony Lewis will review how it works, and provide a live demonstration of FreePBX HA in action. FreePBX HA recently was awarded the Best Large Enterprise Application at ITEXPO Miami.

FreePBX – Channel Partner (News - Alert) Programs and Products Overview

3:15-4

Vice President of Sales and Marketing

Schmooze Com Inc.

With close to two million active production systems in more than 210 countries and territories across the planet, FreePBX attracts lots of attention from people wanting to get in on the action. We have designed our partner programs to be as open and customizable to your business needs as possible. Whatever your classification, OEM, VAR, reseller, agent, system integrator, or IT/phone person, this program has options to fit your needs.

What’s New in FreePBX 12

4:15-5

Andrew Nagy

Software Developer

Schmooze Com Inc.

FreePBX 12 brings core architectural changes and major new features to the world’s most popular open source PBX platform. In this presentation, Andrew Nagy will review the highlights of these changes and major new features, some of which include a completely rewritten mobile friendly User Control Panel, PJSIP support and standardization, and consistency improvements across the entire platform.

Wednesday, August 13th

Using the FreePBX End Point Manager

8:30-9:45

Luke Duquaine

Software Developer

Schmooze Com Inc.

The FreePBX End Point Manager can auto provision and configure directly from the GUI interface more than 220 popular devices, wireless phones, door phones, paging devices, gateways, and specialty devices. In this session, Luke Duquaine will provide an in-depth view of managing devices including using Basefile Editor to change settings not exposed in the GUI to fully customize your config files.

FreePBX Softphone Integration for SMB and Enterprise

10-10:45

Todd Carothers

Executive Vice President of Marketing & Products

CounterPath (News - Alert) Corp.

FreePBX and CounterPath have worked together to crack the code to enable easy deployment of soft clients within enterprise and SMB organizations. FreePBX is tightly integrated with the Bria suite of clients for desktops, tablets, and mobile smartphones.  CounterPath’s hosted Client Configuration Server (CCS) hooks into FreePBX, enabling enterprises and operators to easily and efficiently procure, distribute, provision, and manage softphone clients directly within the FreePBX Administration GUI.

In this presentation, Todd Carothers will demonstrate the ease of deployment and highlight the opportunities this integration brings to both enterprise customers, FreePBX partners, and system integrators.

FreePBX Localization and Translation for a Global Audience (News - Alert)

11-11:45

Kevin McCoy

Research and Development

QLOOG

In this presentation Kevin McCoy will offer an overview of the FreePBX Project’s new strategy for bringing accessible crowdsourcing translation to FreePBX. He will highlight the creative challenges that need to be overcome in software localization and why the open source codebase of FreePBX gives us a definitive edge over closed solutions that struggle with diverse needs of a global audience. He will also offer suggestions for developers on border-free coding strategies, and invite multilingual community members to participate in expanding the scope of FreePBX's multilingual capability.

FreePBX Security, a Holistic Approach

12:45-1:30

Scott Holtzman

Chief Technology Officer

Micro Advantage Inc.

Security is about more than just network security. This session will offer an overview of VoIP exposure points, and how to balance usability with security. It also will review the latest security trends such as SSL VPNs, and will discuss dial toll fraud scams and physical security issues.

FreePBX Hosting and Pitfalls
Virtualization Providers Should Keep In Mind

1:30-2

Adam Hobach

President

Cyberlynk Network Inc.

Adam Hobach in this session will discuss traditional hosting/VoIP business models in the hosting industry, addressing topics like package pricing, server hardware, networking, support, experience with hosting VoIP services, and the potential pitfalls if things are not done correctly. Cyberlynk is the first company to be certified by the FreePBX Project. FreePBXhosting.com takes a new approach to hosting VoIP services which include FreePBX VPS’s, Dedicated Servers and High

Availability solutions.

FreePBX Developers Roundtable – Open Discussion

2-2:45

FreePBX Development Team

This session will encourage community Q&A with the FreePBX Development Team.

Putting Your Brand on FreePBX with Custom OEM Programs

3-3:45

Preston McNair

Vice President of Sales and Marketing

Schmooze Com Inc.

Looking to grow your brand? The unique FreePBX OEM Program gives you a customized skinned version of the FreePBX Distro. This allows OEMs to focus on growing revenues while Schmooze takes care of the software development of their custom platform. We will review OEM options that can be utilized both on premises, and leveraging virtual and cloud-based hosted solutions.

New Communications Innovation with WebRTC

4-4:45

Billy Chia

Asterisk Marketing Manager

Digium Inc.

WebRTC, or web real-time communications, is an innovative technology that is poised to change the communications landscape. In this talk, Billy Chia will explain some of the trends and use cases in web communications as well as demo some implementations of WebRTC with both Asterisk and FreePBX.

Thursday, August 14th

FreePBX – Hardware Software Certification Program

9:30-10

Preston McNair

Vice President of Marketing

Schmooze Com Inc.

This presentation is open to hardware distributors, manufacturers, and software developers wanting to learn how to get in on the FreePBX EcoSystem. With close to two million active production systems and growth of more than 20 thousand systems per month, you don’t want to be left out!

SIPStation, Eliminate Traditional Phone Service

10-10:45

Tony Lewis

CEO Co-Founder

Schmooze Com Inc.

SIPStation service is built into every FreePBX system.  In this presentation, Tony Lewis will give an overview of the service as well as highlights of the included features.

FreePBX Phone Apps Presentation

11-12:15

Tony Lewis, Billy Chia

FreePBX Phone Apps are a suite of IP phone applications that integrate directly with FreePBX and are compatible with devices from several popular manufacturers. These onscreen applications allow users to control functions and settings directly from their phones using apps such as voicemail, call parking, follow-me management, do not disturb, conference room management, and login/logout hot desking. This joint session, facilitated by Tony Lewis and Billy Chia, will feature a live demo of several FreePBX Phone Apps using Digium IP phones, as well as highlight some of the upcoming new apps under development.

Speaker Biographies

Philippe Lindheimer

Vice President

Schmooze Com Inc.

Among his many executive vice president functions, Philippe has been the project leader and primary developer of FreePBX since 2006. Philippe's interest in telecom began in the early 1990s when he worked at Hewlett Packard's European headquarters helping leading telephone companies re-architect their business support systems. For almost three decades he has worked in the engineering industry in a range of technical consulting roles with Fortune 500 companies and has helped grow FreePBX into the world’s most widely deployed open source PBX. Philippe has been involved in creating and presenting at numerous technical training events on a worldwide basis and has spoken at many past Astricon developer conferences and Asterisk World. He is co-founder of the popular Open Telephony Training Seminar series focused on real-word Asterisk/FreePBX technical and marketing/sales training.

Allison Smith

Owner, Professional Voice Talent

The IVR Voice

Chances are you’ve already heard Allison Smith. Allison is an internationally recognized professional voice talent, specializing in voicing telephone systems. Allison voices, engineers, and produces a huge number of voice applications you hear everyday – IVR systems (Verizon, Cingular, Sprint, Vonage, Bell Canada), commercials (radio, TV, and Internet), and is the voice of many private and public companies. She has had the surreal experience of being awakened by a hotel wake-up call – using her voice.

Preston McNair

Vice President of Sales and Marketing

Schmooze Com Inc.

As vice president of sales and marketing at Schmooze Com Inc., Preston is responsible for the growth of the reseller and distribution channels, and the overall sales and marketing of the FreePBX, PBXact and SIPStation product lines and professional services.

Preston brings more than 18 years of executive telecom industry experience to Schmooze Com Inc. Prior to joining Schmooze he started, ran, and grew facilities-based CLECs, a chain of successful wireless stores, and has worked as both channel manager and reseller for several major telecom providers.

During Preston’s tenure at Schmooze, the company has seen explosive growth in both revenues and global exposure of the Schmooze key product lines, with the Preston’s deep technical knowledge, and activity in the FreePBX community enhancing the strategic planning and execution of the global sales and marketing initiatives of Schmooze Com.

Mark Spencer

Chairman and CTO

Digium Inc.

Mark revolutionized digital telephony in 1999, when he created Asterisk – the world's first open source telephony platform. Running a tech support company at the time, and faced with proprietary, expensive telephony solutions, Mark used his knowledge of the open source Linux operating system, computer engineering, and programming to build his own telephony platform. And thus Asterisk was born.

Mark was Digium's CEO from 1999 to 2007 and currently serves as its chairman and CTO.

Tony Lewis

CEO Co-Founder

Schmooze Com Inc.

Tony comes from an entrepreneurial background, successfully starting and running various companies, and brings a wide background in aggressive sales and marketing to Schmooze Com and the FreePBX Project. His true passion is competing with FreePBX/Asterisk based PBXs in a legacy world, and he has developed a successful program to give integrators an edge when selling against the big brand competition. He also has a vast knowledge of FreePBX and Asterisk and what their capabilities for customization bring to the table; and how to use the openness of Asterisk to help close sales.

Andrew Nagy

Software Developer

Schmooze Com Inc.

Andrew started his involvement with FreeBPX in 2009 with the creation of the Open Source End Point Manager and Provisioner.net Library and has slowly become one of the core developers of the FreePBX project. Andrew has also been instrumental in helping to manage the third-party FreePBX repository called POSSA which contains such projects as CID Superfecta and the Hotel Style Wakeup Calls modules. Andrew strongly believes in open source software and providing users and developers with proper documentation. Prior to Schmooze, Andrew worked in the entertainment industry as a sound designer/engineer and freelance computer programmer. Andrew has a BA from California State University Fullerton.

Scott Holtzman

Chief Technology Officer

Micro Advantage Inc.

Scott is CTO and a networking expert with Micro Advantage Inc., a firm specializing in the deployment and maintenance of thousands of lines of service utilizing open source telephone systems based on FreePBX.

Luke Duquaine

Software Developer

Schmooze Com Inc.

Luke is the lead developer for the FreePBX End Point Manager and brings more than 20 years of IT experience supporting Windows, Unix, Novell, and more. He also has extensive knowledge of infrastructure and hardware and is helping design and build the company’s portal and other FreePBX modules.

Todd Carothers

Executive Vice President of Marketing & Products

CounterPath Corp.

As executive vice president of marketing and products, Todd is responsible for CounterPath's Product Management and Marketing organizations. He is focused on developing and executing the product, go-to-market and selling strategies of the company's industry leading desktop and mobile softphones and end-to-end whole product solutions that drive fixed mobile convergence, fixed mobile substitution, and over-the-top services for enterprises, operators, and channel partners across the world. During Todd's tenure at CounterPath he has brought to market several key new products that have created new revenue streams for the company, including the Bria mobile and tablet applications.

Todd brings more than 18 years of experience in marketing, product management, and business development to CounterPath, driving success with some of its largest enterprise, operator, and channel partner customers including Alcatel-Lucent, AT&T, Avaya, Black & Decker, BroadSoft, GENBAND, FT/Orange, KDDI, Metaswitch Networks, NEC, Prudential, Rogers, Telefonica, Toys R Us and Vodafone. Prior to joining CounterPath, Todd served as vice president of marketing and business development at BridgePort Networks (acquired by CounterPath in 2008). Prior to BridgePort Networks, Todd held marketing, product management, business development, and sales management positions at Malibu Networks, Adaptive Broadband (formerly California Microwave), and Sciforma Corp.

Todd holds a Bachelor's of Science degree in Business Administration from California State University, Chico with a minor in Computer Technology.

Kevin McCoy

Research and Development

QLOOG

Kevin works in Japan at QLOOG, a VoIP services provider based out of Kobe. QLOOG actively supports development that enhances FreePBX's localization and internationalization capabilities, and has worked in close partnership with Schmooze's developers in squashing bugs and ensuring compatibility with non-English languages.

Adam Hobach

President

Cyberlynk Network Inc.

Adam is president of Cyberlynk Network Inc., a family of companies that has been in business since 1995.  Cyberlynk is the first FreePBX hosting provider approved by Schmooze Com Inc. He received his Bachelors from MSOE (Milwaukee School of Engineering) in Mechanical Engineering Technology, which lead him to designing and expanding CyberLynk’s Broadband Wireless network in early 2001. Adam was one of the lead developers on CyberLynk’s FTP Hosting service offering, which is now FTPhosting.com.Through the years Adam has moved up through the company in various roles including network engineer and vice president. He has also negotiated and integrated more than 23 hosting related acquisitions over the past 6 years. Today Adam’s passions include overseeing the management of CyberLynk’s Phoenix and Milwaukee data centers,

developing new service offerings, and managing reseller/partner relationships.

Billy Chia

Asterisk Marketing Manager

Digium Inc.

Billy is the Asterisk marketing manager for Digium Inc. Digium is the primary sponsor and maintainer of Asterisk, the world's most popular open source communications platform. Additionally Digium provides products and services designed to deliver resources to companies using Asterisk in their communications infrastructure. Billy is responsible for Digium's Custom Communications product lines including Asterisk, IP phones, VoIP gateways, and telephony interface cards. A long-time Asterisk geek, he is also a dCAP certified technical trainer.




Edited by Stefania Viscusi

INTERNET TELEPHONY Newsletter

Sign up for our free weekly Internet Telephony Newsletter!

Get the latest expert news, reviews & resources. Tailored specifically for VoIP and IP Communications.