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Featured Articles
Millennials are emerging as leaders in technology and, according to a recent study by Deloitte, will comprise 75 percent of the global workforce by 2025. Collaborative technology is second nature to this generation of workers, so adopting shared solutions will help businesses attract and retain top millennial candidates.
In the past year, Cisco has been aggressive in acquiring companies that provide collaboration or video technology.
Epygi Technologies, a provider of enterprise telephony solutions, recently announced a significant update to its QX line of IP PBXs and Gateways that will make it even easier for businesses to implement a fully-featured Unified Communications (UC) system.
SPIRIT DSP, the developer of a voice-over-IP engine in use by many multinational corporations, recently announced that its own product has been integrated with the joint AT&T-Cisco conferencing software, AT&T Conferencing with Cisco WebEx Meeting Center.
In an evolving tech world, contact centers are more powerful than basic call centers, because chatting, e-mailing and texting with a customer base is becoming more effective than traditional calling methods. By joining forces with Plantronics, Avaya will fill the growing need for simplification in contact centers and unified communications.
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