IP Phones Featured Articles
NTT, the global data arm of NTT Communications Corporation, has been contracted by Africa's key wholesale carrier, Liquid Telecom, to supply IP transit services. The partnership is expected to help Liquid to cope with the ever increasing bandwidth demands across the African market. Businesses in the region will benefit from greater IP phone performance and connectivity.
Communications in the business world are increasingly being made across IP, as it offers a fast and efficient means of connecting with people all over the world, regardless of physical location. And while migrating from legacy systems to voice over Internet protocol (VoIP) technology may seem like a daunting task to many businesses, the process is actually being more and more streamlined every day by companies offering interoperable and unified IP phone solutions.
Yealink, a manufacturer of IP-based contact center desktop phones, recently announced its partnership with Genesys, a multichannel contact center product provider, to combine the Genesys Customer Interaction Manager with Yealink phones and deliver that combination to Front Line, a Russian business process outsourcing company.
Uboss, an OSS service assignment, billing and automation portal, helps service providers scale their hosted communication services. Its current interoperability with Yealink is regarded as crucial to BroadSoft partners.
Just as legacy technologies start becoming obsolete and new solutions become available, it makes you wonder how you ever accomplished anything with the old system. Traditional PBX phone systems are still being used by many organizations around the world, but as the awareness of IP phones and communication systems continues to increase, the adoption rate is also following suit.
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