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Featured Articles
Despite all of the technology advances in the unified communications and collaboration (UC&C) realm and widespread adoption of VoIP and video in the enterprise, there remain a few common quality issues that can spell disaster for any organization. And overburdened IT departments generally lack the time and resources to troubleshoot granular issues with voice and video quality - which can spell major trouble for a company relying on UC for customer, partner and internal communications.
How we communicate is something experiencing transformation. The omnichannel, real-time, always-on, always plugged-in world demands evolution in communications development. While deskphones of days past are still important, the ability to contact a current or perspective client, even a coworker, with multimedia content in a fashion far easier than just a few short years ago is invaluable. Empowering this shift on the backend is WebRTC.
Skype for Business offers a convenient and cost-effective way for businesses to make the leap to the cloud. But while Skype offers a host of features for business users, it's not always the easiest offering to deploy and manage within an enterprise setting. That's where AudioCodes comes in, providing practical solutions that simplify Skype and Lync for IT personnel that don't necessarily have a background in telephony.
From POTS to VoIP, the cloud and WebRTC communications have come a long way. A force enabling this is the armory of available tools, but according to the Founder of fone.do, Moshe Maier, creativity needs to takes center stage. Maier recently appeared on the CommsDevZone podcast with communications industry veteran and Senior Director of Product Marketing at Dialogic Alan Percy and gave a behind the curtains view of his fone.do solution.
Verizon's One Talk was the nation's first 4G business communications solution using Verizon's Voice over LTE (VoLTE) technology. It was designed to give companies and their employees a true mobile first communications solution so they can be accessible at all times no matter where they are on their smartphones, tablets and desk phones to seamlessly move calls at the touch of a button. With more features being added to One Talk, BroadSoft, a global unified communication software as a service (UCaaS), announced Verizon has integrated its BroadWorks platform so users can communicate with greater ease.
Today's mobile workforce is a great thing. Allowing people to work remotely and on the go empowers them to be flexible, thus ensuring that productivity levels are better than ever. The cloud has become every industry's best friend; it connects every worker, whether they're sales teams, call center agents, anywhere developers and IT executives, etc. It no longer matters where you are-home offices, hotels, cafes, subways and trains, airports, cabs and so on-the cloud can keep you connected and working.
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