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Communications solutions have been becoming increasingly unified, particularly as the age of mobility and apps and services becomes predominant. So it makes sense that while voice and messaging aren't going to go away any time soon, they're going to be handled differently in the Fourth Wave of Mobile Communications.
Today, nearly 3.4 billion people, 46 percent of the world's population, are connected to the internet, according to InternetStats, and enterprises of all sizes rely increasingly on the internet, as well as on their private IP networks, for every moment of their business activity. Interestingly, according to Ericsson's latest Mobility Report, there are also 3.4 billion smartphones in the world; that will grow to 6.4 billion over the next six years.
8x8, Inc. is a provider of secure and reliable enterprise cloud communications solutions. Its cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions and conferencing.
Sangoma Technologies has long promoted its PBXact Unified Communications suite of hardware and software for businesses that wish to manage their own on-site private branch exchanges (PBXs). With that option, businesses could purchase their own network switches and compatible Sangoma network management software to gain features like interactive voice response, queuing, voicemail, and call recording for hundreds of users. Now those same clients can gain that functionality from within the cloud.
Fusion leverages its Channel Sales Managers to aid partners with account management and onboarding new clients, but it doesn't end there. Its dedicated Partner Support Team, Sales Engineers and Implementation Coordinators are there every step of the way to ensure each deployment results in happy, productive and prosperous end users.
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