Call Center Management Featured Article
January 13, 2009
Monet Software Launches Call Center Management Channel on TMCnet
(Norwalk, CT – January 13, 2009) Technology Marketing Corporation (TMC (News - Alert)) today announced that the Call Center Management channel, sponsored by Monet Software has been launched as the newest addition to the TMCnet channel program.
The Call Center Management channel promotes effective management of call centers, workforce management and call center scheduling solutions. In addition, visitors can find valuable resources such as white papers, industry news, product overviews and feature articles
The Call Center Management channel can be found at: https://www.tmcnet.com/channels/call-center-management/.
TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 100 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries.
“Monet Software is pleased to join forces with TMC, the leader of communications and technology media,” commented Chuck Ciarlo, President and CEO at Monet Software. “Taking advantage of TMCnet’s credibility and expertise in driving traffic will reinforce our branding and distinguish Monet Software as a leader in the OnDemand Call Center Workforce Management market.”
“TMCnet welcomes Monet Software’s Call Center Management channel into our program,” stated Dave Rodriguez (News - Alert), Vice President of Publications and Conferences, TMC. “They are a well-respected workforce management software company that shares our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”
TMCnet the leading Web site for communications and technology professionals. TMCnet received over 3 million unique visitors and 36 million page view in March 2008 according to Webtrends.
For information on TMCnet’s channels program, please contact Stephanie Thompson at (203) 852-6800, ext. 139 or e-mail: [email protected].
For information on TMCnet’s channels program, please contact Stephanie Thompson at (203) 852-6800, ext. 139 or e-mail: [email protected].
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast (News - Alert)*, TMCnet reaches nearly one million U.S. unique visitors each month. TMCnet serves as many as three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. (*Quantcast is an independent Web site that monitors U.S. Web traffic)
WIMAX.TMCnet.com – Coming May 2008
About Monet Software
Monet Software (formerly Left Bank Solutions) is a global provider of hosted workforce optimization solutions for small and medium sized contact centers. We help businesses to leverage their workforce investments for efficient deployment of critical resources and effective management of people-processes – significantly impacting customer service levels and business profitability. Our resource optimization solutions enable contact centers to concentrate on improving the customer service experience and reducing center costs rather than focusing on labor and time-intensive management activities. For more information about Monet Software, visit www.monetsoftware.com.
TMC Contact:
Michelle Robart
Michelle Robart
Monet Software Contact:
Yvette Simpson
Tel: 310-207-6800
Fax: 310-207-2036
www.monetsoftware.com
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Michelle Robart is a contributing editor for TMCnet. To read more of Michelle's articles, please visit her columnist page.
Edited by Michelle Robart