Ribbon Boosts Efficiency and Performance with New Teledynamics Advanced Service for Microsoft Teams

By Arti Loftus, Special Correspondent  |  April 26, 2021

Ribbon Communications (News - Alert), a world leader in delivering communications software, IP, and optical networking solutions to service providers and large enterprises, and Teledynamics recently announced the launch of their Teledynamics' Ribbon Connect for Microsoft (News - Alert) Teams Service. The collaboration between the two companies creates an advanced service for businesses that improve efficiency and performance for both the end-user and technical support staff.

The new service created by Ribbon and Teledynamics is for Microsoft Teams, a fast-growing and popular collaboration and communications platform that many businesses have integrated into their telecommunications portfolio to enhance remote productivity and collaboration.

An already versatile and powerful platform by itself, Ribbon Connect for MS Teams enables Teams to be easily and seamlessly integrated into a business's existing IT and telecommunications infrastructure.

We engineered Ribbon Connect for Microsoft Teams Direct Routing to save resellers hours of installation time by creating ready-made templates for popular telecom service providers along with Active Directory integration to import user information. We even automated Teams user configuration," said Greg Zweig, Director of Solutions Marketing at Ribbon. "Ribbon Connect also offers unique services to integrate Teams users with an existing PBX (News - Alert). This means that resellers have the opportunity to retain existing PBX maintenance revenue as they help organizations make a coordinated migration to Teams. And most importantly, it's built on a secure foundation of Ribbon Session Border Controllers, assuring every conversation is encrypted and secure.

Specifically, Ribbon Connect for Microsoft Teams Direct Routing is a cloud-based Teams enablement service that streamlines many of the processes and procedures necessary to create these integrations. The service provides an intuitive web-based portal that simplifies connecting Teams with an existing telephony infrastructure, whether you are using an IP-based system, traditional PBX telephony, or a cloud-based VoIP provider. Ribbon Connect for Microsoft Teams Direct Routing enables your distributed workforce to exploit all telephony services remotely, even if they are working from home.

Teledynamics' Ribbon Connect for Microsoft Teams Direct Routing brings other advantages with it on top of simplified integration of telephony services. The service also implements direct routing, allowing your Teams deployment to directly connect to SIP trunk services from any provider.

Ribbon Connect for Microsoft Teams Direct Routing also helps to ensure the interoperability of systems and equipment of multiple vendors. It provides assurance that such deployments will indeed interoperate at the expected efficiency, with the required security, and with the full feature set that each vendor promises.

With so many businesses already turning to Microsoft Teams for long-distance collaboration during this time of remote work, this is the perfect service for companies either looking to add Microsoft Teams or optimize the service if it's already in use within the organization.

You can learn more about the new service in a webinar being held on Thursday. May 6th at 2 P.M. Easters. Speakers from both companies will discuss how to quickly offer Teams Calling services without having to invest in hardware or software infrastructure, as well as answer any questions there may be about the service.


Arti Loftus is an experienced Information Technology specialist with a demonstrated history of working in the research, writing, and editing industry with many published articles under her belt.

Edited by Luke Bellos