Noah Rafalko and Erik Linask discuss the evolution of communications and the need for call centers to embrace SMS as the most popular form of communication globally and integrate into their customer engagement strategies.

Tags: TSG Global, TMC, Noah Rafalko, Erik Linask, Call Center, Contact Center, SMS, customer engagement, customer satisfaction, unified communications, IM, mobility, smartphone, text message, customer service, TextGen

VP of Technology and Services for Sagemcom discusses its IP solutions and what it showcased at ITEXPO Miami.

Tags: Sagemcom, IP Fax, Fax, HD Voice, telephony

Jean Champagne, general manager at Sagemcom, discusses the company’s XMediusFAX solution.

Tags: fax, cloud, Sagemcom, XMediusFAX

Gregory Tirico, senior social media manager at Sage, talks about the importance of social media and how the utilizes it for events.

Tags: Sage, social media, events

TMC’s Stefanie Mosca speaks with Sebastien Boire-Lavigne, Vice President of Technology and Services for Sagemcom regarding the company’s advanced SIP/IP fax server solutions and FoIP software for the UC market.

Tags: FoIP, IP fax, Sagemcom, fax server solutions, unified communications

TMC’s Rich Steeves speaks with Kevin Mcinerney, Global Marketing Strategist of MessageSolution. MessageSolution provides archiving solutions for unstructured data.

Tags: Big Data, e-mail archiving, messagesolution

Rand Wacker of CloudPassage details his company’s GhostPort-based multi-factor authentication solutions utilizing passwords, a mobile key and SMS.

Tags: cloud computing,cloud,big data,dell,hp,sun,ibm,information technology,tech,cloud expo,cloudpassage,authentication,security,firewall,biometrics,wireless,mobile,sms

For many, April marks the beginning of gardening season. While you might have your trowel and gloves ready to go, there is a wide range of high-tech gizmos that you can use to make your outdoor gardening experience even better. Here, then, are the top five gadgets for any gardener!

Tags: gardening gadgets, soil tester, plant camera, water usage meter, electric weed killer, plant-examining glasses

TMC's Group Managing Editor Erik Linask speaks with Chris Brenton Cloud Security Architect, CloudPassage

Tags: CloudPassage

TMC's Rich Tehrani speaks with Joerg Rathenberg VP of Marketing, Cloud Passage

Tags: Cloud Passage

TMC’s Rich Tehrani speaks with Rand Wacker, VP or Product Management of CloudPassage

Tags: Cloud 2011 West, CloudPassage

TMC's Stefanie Mosca speaks with Karol Waldron, Business Development Manager for Sagemcom

Tags: Sagemcom

TMC’s Rich Tehrani speaks with Joe Gottlieb, President & CEO of SenSage

Tags: SenSage, San Jose

TMC's Rich Tehrani speaks with Dan Aronson, NA Sales Manager of Sagemcom

Tags: Sagemcom, Interop Vegas 2011

TMC’s Juliana Kenny speaks with Dan Aronson, North American Sales Manager, Sagemcom

Tags: ITEXPO East 2011, Sagemcom

TMC’s Rich Tehrani speaks with John Nikolopoulos

Tags: TMCnet, Sagemcom

Tags: Sagemcom

Dan Aronson, North American Sales Manager at Sagemcom, speaks with Rich Tehrani, CEO of TMC

Tags: Sagemcom, TMCnet, Interop

TMC's Kelly McGuire speaks with Tom Coombs, Regional Sales Manager, Sagem-Interstar

Tags: Sagem-Interstar, ITEXPO East 2010

TMC's Kelly McGuire speaks with Sabrina Stratford, Strategic Partner Manager, Sagem-Interstar

Tags: Sagem-Interstar, ITEXPO East 2010

The latest 2009 product scoop from Sagem-Interstar, global IP fax leader.

Tags: Sagem-Interstar

TMC's Erik Linask speaks with John Nikolopoulos, Director of Marketing, Sagem Interstar

Tags: Sagem Interstar, ITEXPO West 2009

TMC's Erin Harrison speaks with John Nikolopoulos, Director of Marketing, Sagem Communications and Marc Robins, President and Managing Director, SIP FORUM

Tags: Sagem Communications, SIP FORUM, ITEXPO West 2009

TMC's Rich Tehrani Speaks with Christian Larocque, Business Development, Sagem Interstar

Tags: Sagem Interstar, Interop

TMC's Erik Linask speaks with Christian Larocque, Business Development, Sagem Interstar

Tags: Sagem Interstar, Interop