Noah Rafalko and Erik Linask discuss the evolution of communications and the need for call centers to embrace SMS as the most popular form of communication globally and integrate into their customer engagement strategies.
TMC’s Paula Bernier talks with Kerry Garrison, Vitelity’s vice president of strategic initiatives, about the latter company’s various recent news announcements.
TMC’s Rich Tehrani speaks with Kerry Garrison, VP Strategic Initiatives; Vitelity to learn about the company’s expanding line of services including a landline based SMS and voicemail transcription.
Bill Barhydt discusses the founding of Boom Financial and the need for cost effective cross-border funds transfer via mobile devices.
Ketan Joshi from AtHoc tells TMC's Rich Tehrani about his company's emergency notification solutions which span across communications methods such as SMS. He further describes their wide range of customers - especially in government and a new mobile app.
Rand Wacker of CloudPassage details his company’s GhostPort-based multi-factor authentication solutions utilizing passwords, a mobile key and SMS.