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TMCnet What's Hot This Week in CRM  

Free Premium Content Only Cavemen Use Spreadsheets to Schedule Call Center Agents
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Free Premium Content Keith Larson Joins Workforce Management Software Provider Monet Software as EVP of Sales

Free Premium Content IVR Systems Becoming More Mainstream
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Free Premium Content Call Recording Provider: How Call Monitoring Creates Better Agents

Free Premium Content Acquisitions Prove Online CRM Vendors Staying Afloat in Recession

Free Premium Content Flat Rate Answering Service Provides Better Productivity and Profits
Free Premium Content New Law Prevents Spoofing by Telemarketers
Free Premium Content PlumChoice Enhances the Customer Experience with Interactive Intelligence's Customer Interaction Center

Free Premium Content Live Answering Service Delivers Value in Customer Service
Free Premium Content Hosted Call Center Provider inContact Announces Fourth Quarter and Year End Financial Results

Free Premium Content Robo-Calls May Be Dead; Voice Broadcast Messages Still Deliver Value

Free Premium Content DemandTec Launches Allowance Billing Software Service
Free Premium Content Sennheiser Recognized by Civil Air Patrol's Florida Wing
Free Premium Content Salesforce.com & Telegraph Media to Launch Online Debate and Discussion Forum for U.K. Election

Free Premium Content Datatech SmartSoft Enables Real-time Address Verification for Call Centers

Free Premium Content Call Center on Demand Training & Certificates Now Available with Five9 Online University

Free Premium Content Insurance Industry Should Improve Web Customer Experience: eGain

Free Premium Content Tower Life Insurance Deploys Zeacom Communications Center Software

Free Premium Content Verint Enhances Enterprise Workforce Optimization Software Portfolio

Free Premium Content Microsoft Picks Yap's IVR Speech Recognition Technology for Talk to Text App

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