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What's Hot in CRM


•Intervoice Brings Speech Technologies Deeper into Asia Pacific
•SugarCRM, Other Apps Extended on BlackBerry via iEnterprises
•Xentris Wireless to Distribute Headsets from Sennheiser Communications
•AutoScreen Plus Solution Streamlines Successful Call Center Hiring
•NetSuite CFO to Present at JMP Securities Research Conference
•NetSuite's CRM Solution Wins Product Award from ISM
•AT&T to Offer Workforce Management Solution for Business Customers
•AMC Technology Achieves Certification from SAP
•Message Systems Consolidates Global Customer Support
•Contact Centers Focusing on Sales Help to Drive Success in the Enterprise
•Total Solutions Now Available from Varolli Corporation
•Pegasystems Intros Outbound Call Center Solution for Insurance Industry
•Instant Answering Service Selects Vonage as VoIP Provider for Call Center
•Five9 Launches Outbound Call Center Community on TMCnet
•Study: People Say Voice Verificaiton Is a Valid Security Measure
•Green Beacon Solutions and ClickSoftware to Deliver Mobile Workforce CRM Solution
•First National Bank of Central Florida Deploys Quest Analytics CRM
•Report: Customer Satisfaction Key to Contact Center Performance
•CRM from Salesforce.com Picked for Canon Marketing Japan
•Nuance Supports Stronger Authentication Solutions in Call Centers
•Berkshire Hathaway Company Uses UltiPro SaaS
•Sage Software Announces MAS 90, EES Launch

You might be interested in this relevant, free White Paper.

Interactive Voice Response consolidation (IVR) strategies featuring the HP OpenCall Media Platform
Consolidating multiple, disparate legacy Interactive Voice Response systems into a unified, standards-based IVR platform offers service providers the dramatically enhanced performance, simplified infrastructure management, and continuing cost savings needed to increase business agility and successfully compete in todays dynamic services marketplace.



You might also be interested in these relevant, free Webinars.

•Developing and Deploying Enterprise Unified Communication Products
•Using KPIs to Optimize the Network


 

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