Transforming service groups into revenue-generating organizations is a major priority for many companies. This leaves executives in traditionally service-oriented functions with the challenge of creating a high-performing and well-balanced sales and service environment in their operations. This study is designed to capture relevant data that will help you benchmark your operation's service-to-sales transition strategies against those of other leading companies. It focuses on the state of service-to-sales transition programs, the scope and challenges of transition, and supporting tools and processes.
All participants will receive a complimentary copy of the topline results as well as be eligible for an individual readout, comparing their results to other leading operations. |
