Virtual PBX Featured Article

Avaya Signs Master Agent Agreement with SYNNEX in Canada

May 14, 2020

By Maurice Nagle - Web Editor

The phrase cloud or bust certainly takes on new meaning these days. Cloud communications providers were seeing an uptick in adoption prior to our WFH world, but since the global pandemic started there’s been a bit of a spike. The opportunity is abundant, and the channel is cashing in.


Avaya named SYNNEX Corporation its first Master Agent in Canada. The partnership makes SYNNEX the first to offer Avaya Cloud Office by RingCentral UCaaS to Canadian businesses via its partner network.

“Avaya Cloud Office is a flexible cloud solution enabling communications from anywhere across any device, so teams can be productive and connected, whether working remotely or in the office,” said Miles Davis. “As we expand availability of Avaya Cloud Office, there has been tremendous excitement from partners and customers, and we are building on that momentum with new master agents to support our upcoming launch in the Canada market.”

With Avaya Cloud Office, businesses gain a robust communications platform capable of delivering voice, video, file sharing and meetings in addition to other engagement and collaboration capabilities. Timing of Canadian availability is sometime in June. SYNNEX gains a prize hog in its stable, one that pairs nicely with the depth of its portfolio and wealth of expertise.

“SYNNEX is pleased to further extend our agreement with Avaya to assist our customers more fully enable and leverage the rapidly expanding cloud-based unified communications, collaboration and contact center solutions,” said Mitchell Martin, President, SYNNEX Canada. “Our dedicated Avaya cloud solutions team can assist customers in a transition that is especially important in the current environment where companies are looking to ensure business continuity through a virtual workforce.”

WFH is the new norm. And as business around the world seek to modernize operations to meet the remote demand; they will turn to trusted technology partners.

Are your communications in the cloud, yet?




Edited by Maurice Nagle


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