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Verint Partner Program Accelerates Growth
Customer engagement technologies empower customers to interact with brands on the channels they want with personalized experiences. The better engaged they are, the longer a brand will be able to retain them and the more loyal they will be to that brand.
Today, however, businesses and brands need to adopt cloud and digital-first priorities to provide customers with faster response times and help speed up product development.
Verint, a company that helps brands endure customer relationships, announced its newly designed partner program that will provide new collaborative tools and program elements to make it easier for partners to accelerate growth, expand portfolios and differentiate in the market.
New program enhancements include:
- New, personalized workshops to ensure partners have everything needed to go to market including a clear engagement framework of how to sell, service, support and extend the Verint (News - Alert) Cloud Platform.
- Defined and documented solution offered with easy-to-access supporting tools including solution enablement, customizable marketing campaigns and content enable partners to get up and running quickly.
- New capabilities that support developers building extensions to the Verint Cloud Platform through an expanded Developer Portal and Marketplace on Verint Connect.
“In the past year, Verint has enhanced many aspects of its partner program to allow us to be more strategic in how we engage with customers,” said Matthew Storm (News - Alert), vice president, marketing, Group Elite. “As a result of the new improvements, we’ve had more access to resources and co-marketing programs that have brought us closer to our customers through webinars and workshops.
The new program elements are accessed through Verint’s online partner community within the Verint Partner Corner on Verint Connect. The interactive engagement portal is a one-stop shop for the partner community to access self-serve digital resources for training, sales, technical and marketing materials.
Verint Connect also hosts the Verint Developer Portal providing access to cross-product Verint APIs with consistent security patterns, documentation and interfaces.
“We’ve designed a partnership model to collaborate and help every step of the way to strengthen and support the success of our partner community,” aid Verint’s John Bourne, senior vice president, global channels and alliances.
Verint works with various partners from regional specialists to global businesses across the world to deliver more complete solutions and solve customers’ challenges better. With a mindset focused on collaboration, trust and support, long-standing relationships that are beneficial and rewarding will be built.
Edited by Erik Linask