Concentrix Announces Chattanooga Call Center Hiring

The call center industry is one that’s done exceedingly well in spite of a global pandemic. Now more than ever businesses and customers rely on communications with agents to answer questions and assist with problems.

When the nation was shut down, most of these operations were able to smoothly transition over to virtual agents located anywhere to handle the services.

Now, with states reopening and a slow progression back to “normal life” many call centers are announcing hiring agents to fill seats at their establishments.

Concentrix, a provider of customer service solutions, is hosting a virtual hiring event titled, “Reach for the Stars, Launch Your Career with Concentrix,” to search for 60 customer service and tech support agents to fill both work at home and on-site positions.

The session will be both information about the company and its openings as well as a deeper dive into the company culture and benefits of working with them.

Demand to increase the value of work for employees is growing. In response to this, Concentrix, who was recently recognized among the Top 50 companies for “Happiest Employees” by Comparably.com, said its increased starting wages and added incentives for a competitive advantage and in hopes of attracting long-term employees.

As a provider of customer experience solutions, the company is focused on driving great customer service on every call for the world’s top brands. Happy, satisfied employees will project their fulfillment in the way they handle calls.

The company was also listed among the top 100 work-at-home employers by FlexJobs. Concentrix offers coaching and mentorship programs for employees as well as paid training, full benefits, 401k and holiday.

Edited by Luke Bellos