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Robert Liu

Robert Liu is the Executive Editor of TMCnet, the news and information portal of Technology Marketing Corporation, and is a frequent contributor to INTERNET TELEPHONY and Customer Inter@ction Solutions magazines.

Robert’s 15-year communications career runs the gamut spanning from the print world to television and to the Internet. He has covered business and technology writing for Dow Jones, Bloomberg Business News, CNN and Jupitermedia’s internetnews.com Web site. He has served as a producer at CNN, Headline News and A&E Television Networks. He has also served in a media relations/public relations role for Thomson Financial Securities Data, KMPG and most recently HotJobs.com, in which he was responsible for investor- and public-relations advisory guiding the Internet job board through its IPO.

Robert holds a Bachelor’s of Arts degree from the Annenberg School of Communications at the University of Pennsylvania. He currently resides in Ridgefield, Conn.

 

 

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Monet Software provides an affordable and flexible On Demand Call Center Management Solution to accurately forecast call volumes, effectively schedule and manage performance of their agents, resulting in increased service levels and reduced payroll costs.

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