Subject:::Blackberry Trying to Bring VoIP to UAE Citizens - Communications Solutions
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Free is good, so Blackberry is still hoping to bring free calling to the United Arab Emirates via its BBM Voice and Video VoIP services
Many companies today are actively attempting to improve the quality of the customer experience they offer. Unfortunately, these companies are usually trying to raise the bar on customer support while at the same time cutting costs: working with outdated or home-grown technologies, suffering from high employee turnover, or expecting managers to spend most of their day on tasks other than management. When contact center managers don't have time to train, supervisor and mentor agents, the customer will always receive a second- or third-rate customer experience. If the customer has had to fight her way through a frustrating IVR experience, the company is automatically starting the relationship on the wrong foot.
Every platform needs an operating system to instruct the software that controls the hardware that builds the house that Jack built. Now, some of the biggest brands in the industry are lining up to deploy one that can become an industry standard.
Just when you thought the ingenuity of the developer community has reached into every nook and cranny of possible places where WebRTC could be useful, you can be surprised. Where these surprises emerge most often these days are in hackathons, and the recent mini TADHack in London produced an interesting use of WebRTC that proves the point.

Sponsored By: VeloCloud Networks


WEBINAR: WAN Technology to Assure Unified Communications Quality over Internet

Tuesday June 23, 2015
TIME: 2:00pm ET/ 11:00am PT


A recent Unified Communications study* found the lack of WAN bandwidth a top concern regarding the network’s ability to deliver the needed quality of service for UC applications.


UC deployments are often delayed or limited by the WAN complexity and the bandwidth cost of private WAN. Although Internet links are more cost-effective, they lack the reliability and consistent performance required for quality UC delivery.


The rise of the software-Defined WAN (SD-WAN) technology makes it possible for enterprises to reply on Internet links to deliver quality UC.


This webinar will focus on how a cloud-delivered SD-WAN technology can assure high quality UC over any connection type — Broadband or Hybrid.

* InformationWeek Reports — State of Unified Communications 2014


Attendees will:

  • LEARN the technologies that make possible to rely more on Internet links to deliver quality UC
  • DISCOVER how a cloud-delivered solution leveraging SDN principles simplifies configuration and operation of the WAN for both on-premise and cloud UC applications
  • EXPLORE examples of real deployments and results

Who should attend:

  • Enterprise IT/Networking/Infrastructure Directors and Managers
  • Technology Purchasing Decision Makers
  • UC Service Providers

Register Today


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