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Latest Features


By Paula Bernier, Executive Editor, IP Communications Magazines
Work is not a place. Rather, with today's communications tools, it's become an integral part of life. But most folks are OK with that, especially if they can use products and services that are fun to communicate and collaborate with co-workers and partners to conceptualize, design and deliver solutions.

By Stefania Viscusi, Assignment Desk Editor
Today, Sangoma CEO Bill Wignall will take part in, "Open Source Telephony for Everything BUT an IP PBX," at 1:15-2:00pm. This session will highlight the growth of open source as a replacement for traditional proprietary PBX systems and the benefits provided by the technology's ability to adapt to other applications.

By David Sims, TMCnet Contributing Editor
Addressing what company officials say is, "the growing demand for Enterprise Session Border Controllers (E-SBCs) among large enterprises," Ingate Systems has announced the new Ingate SIParator 96 E-SBC and Ingate Firewall 2960, described as "two high-capacity products that enable secure SIP communications such as SIP trunking and Unified Communications beyond the protected enterprise network."

By Susan J. Campbell, TMCnet Contributing Editor
TMC's ITEXPO West launches this week and in anticipation of the first VIPeering conference -part of ITEXPO - consultant and co-organizer Hugh Goldstein recently spoke with Micah Singer, CEO of VoIP Logic. Singer is presenting during a Minutes Merchants panel at VIPeering, an event dedicated to exploring IP interconnection, ENUM, numbering and peering solutions. Singer shared how his company enables IP interconnection and peering by running the infrastructure to support the peering of more than 90 carriers and supporting the infrastructure on another 50.

By Stefanie Mosca, TMCnet Web Editor
8x8 Inc. "Nasdaq:EGHT", provider of cloud communications and computing solutions, has announced the release of "8x8 Virtual Office Pro 2.0," an upgraded edition of its award-winning hosted unified communications offering with improvements designed to further enhance the productivity and mobility advantages of this powerful web-based solution.

By David Sims, TMCnet Contributing Editor
Company officials describe it as designed for network operators, call/contact centers and hosted service providers offering self-service IVR/IVVR. It includes a set of multi-modal strategies and tactics for pre- and post-processing of customer service contacts aimed at optimizing self-service systems.

By Stefanie Mosca, TMCnet Web Editor
NACT Solutions, LLC "NACT" has announced a series of product enhancements and alliances that expand the company's portfolio, and enhance the value proposition for NACT's customers. NACT will showcase these new product enhancements, alongside with one of its latest partners at ITEXPO this week in Los Angeles.

By Ed Silverstein, TMCnet Web Editor
The FaxTap for T.38 product, which produces a fax session's image file with a Wireshark capture as input, is available as a DLL for integration into an OEM's application, or as a stand-alone executable.

By Ed Silverstein, TMCnet Web Editor
Xorcom is introducing Complete Concierge, a communications solution comprised of Xorcom's Asterisk-based PBX and an integrated Property Management System (PMS) interface certified by PMS developer Micros Fidelio, at this week's ITEXPO West 2010 conference happening in Los Angeles.

By Tammy Wolf, TMCnet Copy Editor
Small- and medium-size businesses will now have access to PBX features and functionalities - an offer previously available only for large enterprises - due to a new partnership between InPhonex and Ringio. Both companies will introduce this new service at ITEXPO, which is being held Oct. 4 to 6, at the Los Angeles Convention Center.

By Paula Bernier, Executive Editor, IP Communications Magazines
Gen X and, especially, Gen Y, consumers are creating seismic shifts in communications trends, tolerance levels to less than ideal customer service, and the level of risk for those that fail to meet expectations.


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