Workforce Management Featured Article
Amadeus Implements Reflexis Workforce Management Solution
Reflexis provides workforce management/task execution solutions that enable retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics. Recently, the company unveiled that Amadeus, a caterer services in the U.K., has successfully implemented Reflexis Time and Attendance.
The catering company implemented workforce management solution to track time and ensure compliance with labor laws for more than 200 permanent and 2,000 “casual” workers working in the company’s exhibition, arena, conference, restaurant, and catering venues.
Reflexis’ workforce management solutions improve store-level compliance, bring higher productivity of corporate, field, and store employees; and corporate, field, and store employees. Reflexis StorePulse is a patent pending workforce management solution that synchronizes store-level activities with real-time customer demand. .
“Reflexis Time and Attendance enables Amadeus to efficiently track the time worked by our permanent and casual workforce across our business in real time, while ensuring compliance with labor laws under the European Working Time Directive through the views and reports available,” said Kevin Watson, managing director at Amadeus, in a statement.
Amadeus provide contract catering services to several leading clients like The NEC (News - Alert) Group at the NEC, ICC, LG Arena and NIA Arena. The service is offered to around four million visitors a year as well as operating around the U.K. through an extensive portfolio of venue and event clients, including Olympic Park North in 2012.
The company has implemented Reflexis Time and Attendance across NEC Group Venues and its offsite venues including Olympic Park North for the London 2012 Olympic and Paralympic Games. By fully launching Reflexis Workforce Manager, the company will further increase the efficiency of its workforce and maximize the use of its workforce.
“The high configurability of our solution enables Amadeus to increase efficiency and ensure compliance with labor laws and business rules for all categories of employees,” said OP Choudhary, head of European Operations for Reflexis.
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Edited by Amanda Ciccatelli