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nexMatrix Telecom Unveils New Premise-Based PBX Model for SOHO Customers

October 25, 2011

By Rajani Baburajan - Virtual PBX Contributor

Premise-based PBX solutions are sometimes selected over virtual PBXs by small business customers if they can receive all of advanced features that a virtual PBX offers at an affordable price. nexMatrix Telecom, a provider of world class telecommunications solutions is now offering such a premise-based PBX model for home and small offices.

The Protel PBX SOHO model features 10 extensions, with the ability to expand up to 20. Designed for small business owners, the new PBX offers customers a low-cost premise-based exchange that measures only 4 ½ x 4 ½ x ¾ inches and may be wall mounted with an MSRP of under $750.

“During these difficult economic times, many small businesses are looking for ways to reduce communications costs while increasing functionality and lowering their Total Cost of Ownership”, said Dianne Ursini, nexMatrix Telecom, CEO, in a statement.

“Our VARS demanded a lower cost PBX solution that would provide the same functions as our other Protel PBX models, with additional functionality such as an ACD for the small office/ home office environment,” Ursini added.

The premise-based PBX is a boon to home-based and small office-based businesses that need to connect several of their off-site employees via a SIP or SCCP telephone anywhere an internet connection is available. The PBX solution also offers greater degree of flexibility on inbound call delivery, as well as control of the day/night mode from the receptionist.

Additionally, the Protel PBX SOHO also allows calls to be answered by a receptionist or routed through a single or multiple call attendants. There is no limit on the number of telephone numbers and call attendants a company can provision. It’s a sophisticated call system suitable for an ordinary office, a virtual office, several offices in several locations and even the home.

Featuring a comprehensive suite of features including call conferencing, call transfer, voicemail, music on hold, call waiting, caller ID, ACD, three way calling and free calling between offices and homes, the PBX solution empowers small businesses with a telephony solution that was previously accessible only to large enterprises.

The Protel PBX SOHO model also boasts an integrated conference bridge that allows large conference calls with up to 20 callers at once. Both analog lines and SIP trunks can be integrated along with standard SIP telephones including Polycom and Grandstream.

Rajani Baburajan is a contributing editor for virtual-pbx. To read more of Rajani's articles, please visit her columnist page.

Edited by Jamie Epstein

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