Call Center Scheduling Feature Article
March 05, 2014
ScheduleSoft Announces Availability of Its Cloud-based Workforce Management Solution
By Deepika Mala, TMCnet Contributor
In today's competitive marketplace, it's important for organizations to have real-time visibility into how efficient their labor deployment is—both in terms of unit labor cost and overall labor utilization within their facilities.
Understanding this, ScheduleSoft, a major player in Workforce Management solutions, recently launched its revolutionary cloud-based Software as a Service (SaaS (News - Alert)) workforce management product coined as the WorkloudTM.
Organizations, with the help of Workloud, are able to take control of all aspects of workforce management and reduce IT infrastructure and support costs.
Workloud is delivered with enterprise class SaaS technology capable of scaling to accommodate the full spectrum of customers of all sizes and levels of complexity.
The comprehensive product helps expand ScheduleSoft’s best-in-class, demand-driven workforce scheduling, which now includes time and attendance, payroll export, time clocks, and mobile applications.
WorkloudTM features cost-effective time collection and management tools as well as a robust gross pay calculation engine, attendance policy compliance tools and ad-hoc analytics, is a single source solution for planning and execution of complex global labor strategies.
Company officials said that WorkloudTM brings forth new technology and new features aimed at reaching a broader spectrum of the market.
“ScheduleSoft has always been known for providing the most comprehensive scheduling solutions in the manufacturing marketplace,” said Greg Flessas, CEO and founder of ScheduleSoft, in a press statement. “With Workloud, we have not only expanded the scope of our offering to encompass the full range of activities from punch-in to payroll export, but can now deliver the benefits that come from deploying in the SaaS world - increased configurability, enhanced support, scalable technology and reduced IT investment.”
He further added: “We have maintained our focus on delivering cost reduction to demand-driven businesses of all sizes, and have reduced the economic barrier of entry significantly with Workloud.”
Edited by Alisen Downey
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