A company called Q-nomy has introduced myVisit Chatbot. It enables service providers to offer customers the option of conversing with a computerized A…
The Veterans Crisis Line launched nearly 11 years ago and in that time, it has handled over three million phone calls. Additionally, it has dispatched…
According to a report from Information Services Group (ISG), enterprises prefer U.S.-based contact centers. The ISG Provider Lens Contact Center Custo…
Frost & Sullivan conducted a research study, "Growth Opportunities in the North American Hosted/Cloud Contact Center Market, Forecast to 2021," it was…
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- Accenture & Oracle Take West Midlands Police on a Journey to Cloud for Enhanced Operations and Data Sharing
- IQMS Launches New eLearning Program for Manufacturing ERP Customers
- Tyler Technologies to Provide Suite of Solutions to the Village of Wellington, Florida
- Smart Communications Adds Chief Revenue Officer to Executive Team
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