ASAPP Picks Flexential to Support Computing Power for AI Research

Artificial Intelligence utilizes the intelligence of machines and data to perform tasks, solve problems, and continually learn. Today, thanks to advances in computing power, the focus on using this intelligence to solve challenging issues in computing, software engineering, and operations has become an important area of focus.

To aid intelligence research company ASAPP with its efforts in the AI space, data center colocation, and hybrid IT solutions provider Flexential is providing needed infrastructure to run the supercomputers used to gain intelligence.

ASAPP’s offerings are growing in demand as contact center interactions grow across the globe. The COVID-19 pandemic has increased dependence on support channels and Fortune 500 contact center agents are using the data they capture to dramatically improve customer engagement through better agent productivity.

With Flexential, ASAPP's supercomputers can keep cool and work efficiently. Utilizing

Flexential's Philadelphia-Collegeville data center, they have peace of mind that downtime won’t be an issue. The abundance of heat produced in a small footprint by the computers makes a state-of-the-art data center with the highest power and cooling capacity essential.

The data center offered the perfect space, power, cooling, network speed, and cost-effectiveness ASAPP needed. All within a short timeframe.

"Flexential met our requirements, from cooling to power configurations to time constraints, so that my team does not require frequent presence in the data center," said Sarah McDowell, ASAPP head of IT. "Our goal is to provide technology for our researchers and staff that is 'invisible' and Flexential has been instrumental in empowering us to realize that goal. As our research compute requirements continue to grow, we are confident that Flexential can scale quickly."

To further increase reliability and performance, ASAPP also uses its FlexAnywhere Network which combines a 100GB network backbone and secure, low latency connections to hyperscale cloud providers such as AWS, Google, Oracle and Microsoft (News - Alert) Azure. This makes it easier to manage services at the edge while keeping a flexible IT infrastructure.

Edited by Maurice Nagle