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Business VoIP Featured Articles

  • Nation's Phone Infrastructure Will Soon Support VoIP
    Within the next few years, engineers work hard to convert the nation's phone infrastructure to modern fiber optic cables - capable of transmitting enormous amounts of data - and provide HD phone service to the public. The process is greatly simplified as telecom operators are already expanding the fiber optic network for ultra-high-speed Internet and data transmission; HD voice will just be another type of data travelling on the cables.[Read More]
  • Cloud-based Networks May Have Been the Best Thing to Happen to VoIP Calling Yet
    Voice over Internet Protocol (VoIP) phone networks are often hailed as the calling system from the future. Though VoIP has been around for some years, it was not until broadband Internet became virtually ubiquitous in the workplace that enough businesses had the bandwidth to support VoIP to make it popular. Now with the rise of cloud technology, it appears that business VoIP may be in the midst of a second revolution. According to a blog from VoIP provider Voxilla, cloud-based VoIP networks could deliver cheap and reliable phone service to business and even residential customers.[Read More]
  • Upping Customer Service Through Better Metrics and Technology
    Businesses VoIP can help companies more easily connect with customers and drive a positive customer experience. That's because VoIP solutions such as that offered by Nextiva deliver a wealth of functions that make the calling experience easier and more efficient.[Read More]
  • What Small Businesses Should Know Before Switching to VoIP
    There are a number of barriers to VoIP phone service adoption, and perhaps the most pervasive of these barriers is a lack of knowledge about the technology overall. Businesses that want to upgrade their services simply do not know where to begin; furthermore, they may be hesitant to switch from copper because of a poor past experience.[Read More]
  • Google Voice Creator Putting a New Spin on Business VoIP
    Switch Communications, Inc. is a company run by Craig Walker, the creator of Google Voice, and funded by Google Ventures and Andreessen Horowitz. As a provider of unified communications, collaboration and productivity tools for work, the company is looking to revolutionize how 190 million business phone users in the U.S. use their phones to communicate. The cloud-based VoIP platform the company has deployed is designed for business grade phone systems that will be able to work across all devices and platforms including iOS, Android, Mac, PC, Linux, and even old desktop phones.[Read More]
  • Business VoIP Takes Care of the Health Insurance Industry
    There are fairly good odds that at some point, you have called into your health insurance company for a specific reason, whether it's to contest a claim or find out about covered expenses, only to get stuck in menu hell, realizing you have pressed '0' no less than 250 times, and ended up throwing the phone down more frustrated than you did before you even made the call. While it's an unfortunately likely scenario, it doesn't have to be that way. Insurance companies, take note: business VoIP can save both you and your customers quite a few headaches.[Read More]
  • British Telecom and EE Delivering New IP Solutions for SMEs
    Small and medium-sized enterprises (SMEs) make up a considerable portion of the customers that VoIP and telecommunication service providers rely on. The acquisition of these customers is highly contested by telecoms because of the long-term revenues they provide with multiyear contracts that continually grow as businesses expand locally, nationally and even internationally. Two of Great Britain's largest service providers, British Telecom and EE, recently announced new services and flexible price plans to lure SMEs.[Read More]
  • The Mobile Revolution is a Big Business Opportunity
    Smartphones changed the world, and business is still figuring out exactly how things have changed and in what ways to take advantage of the shift in behavior.[Read More]
  • Nextiva Recognized for Excellent VoIP Service with 3 Small Business Influencer Awards
    For the second year in a row, Small Business Trends has recognized business VoIP phone service provider Nextiva as a major influence on the small business community. By providing both hosted and premise-based VoIP solutions, Nextiva was awarded by the online publication not one but three separate 2014 Small Business Influence Awards.[Read More]
  • How to Develop a Strong Team and Customer Experience
    Business VoIP solutions provider Nextiva recently published a blog discussing five tips on how to build a successful team to support your small business. Technology is an important element, as something like business VoIP can keep employees and customers connected through multiple channels with ease, but the lack of quality personnel can make even the best of customer service initiatives fall flat. For that reason alone, let's take a look at these five tips and how they could help you create an environment that meets your customers' expectations.[Read More]
  • Finding the Right Balance in VoIP for the Call Center
    It's the job of any company that hopes to succeed to make it easier for customers to do business with it. Since the majority of customers still prefer the telephone to all other channels, a company's telephony system might be considered its most important tool for supporting customers. Unfortunately, too many companies are still overly casual about the quality of their telephone support, and this can lead to poor customer service.[Read More]
  • The VoIP Market: Today's Cash Cow, Tomorrow's Cash Tower
    There was a time long, long ago when transmitting an analog voice signal through a copper wire was a very exciting achievement. That era is slowly creeping behind us, desperate to remain relevant. PTSN telephone networks just aren't as exciting as they used to be, especially since the introduction of digital voice services that utilize the internet infrastructure we already have. The rationalization behind VoIP is the higher quality of service and lower rates involved in transmitting voice as data through packets across fiber lines. This will only be exacerbated by the push for fiber installations across various local areas.[Read More]
  • Businesses Need the Right Technology, Procedures to Send Out Accurate Messages to Consumers
    Businesses, especially smaller ones, need to control the messages they send out. That means they need to be careful to avoid mistakes. The messages need to be error-free and consistent. Now, with increasing use of social media and mobile devices by remote workers, there is increased risk that mistakes will be made.[Read More]
  • Key Questions Small Business Should Ask When Choosing a VoIP Phone System
    A recent article in Small Business Computing noted a number of questions that small businesses should consider when selecting a VoIP provider. It was a good list, and not just because of what was on it. It also highlighted the fact that while the decision to go with VoIP is an increasingly easy one, knowing which provider to choose for VoIP service is not nearly as easy. There are a lot of options![Read More]
  • More Small Businesses are Choosing VoIP
    Small businesses must have very tightly controlled budgets, as every dollar spent is critically important. Because of this, a growing number of businesses are switching to Voice over Internet Protocol (VoIP) business phone systems, which offer higher quality than comparable landline phone packages with prices up to 50 percent lower.[Read More]
  • What is Your Customer Satisfaction Strategy?
    How satisfied are your customers? It's a common question that should be asked within your customer service division as decisions made there should always be directed with this concept in mind. For many organizations, it means implementing the business VoIP solutions you need to streamline communications. For others, it can mean so much more.[Read More]
  • VoIP Popularity in Florida Higher than Ever with Nearly One VoIP Phone Per Person
    VoIP phone systems are gaining popularity around the world due to the fact that they offer higher quality phone service at much lower prices for both business and residential customers. This is largely made possible by the fact that calls are routed through the Internet instead of directly through traditional phone switch networks, which has a much lower operating cost. While this concept seems almost too good to be true, the state of Florida has adopted VoIP so much that there are now almost as many VoIP phones as there are people.[Read More]
  • Nextiva Helps Partners Make Communications Simple
    The world of business is more complex than it was 10 years ago. Companies need to be nimble and have technologies and solutions that handle increasingly complex problems.[Read More]
  • 6 Ways to Get Agents Excited About Brand Promotion
    How effective are your employees when it comes to marketing your business? Do they know how to hit home on the first try, or are they muttering through the details to try and sound intelligent? Business communications is not something that comes easily to everyone who takes on the employee role; even when technologies like virtual PBX are at the ready to streamline communication processes, the human element must be addressed as well.[Read More]
  • Tips to Position Your Small Business for Big Growth
    The launch of a small business is a scary thing as there's no guarantee that the endeavor you've embarked on will actually result in sustainability. You want your idea to become a reality, but the reality is that too many businesses fail every year. As a result, the entrepreneur may be more comfortable if he or she simply thinks small and never goes after the big prize.[Read More]
  • Nextiva's Business VoIP Solution Earns Praise in Independent Review
    VOIP Billboard is an independent product tester site that specializes in giving expert feedback and opinions from a consumer standpoint on a wide variety of goods and services in the gadget and technology field. The site has been getting a lot of attention lately for providing invaluable insight on such providers. Most recently, the group published an independent assessment of the Nextiva Office package for commercial and business use.[Read More]
  • Nextiva Strives for a Higher Standard in Communications, Collaboration
    If you spend just five minutes talking with Nextiva, it will become abundantly clear just how committed the company is to best-of-breed communication and collaboration solutions. In fact, just a quick search through its recent press release announcements ("Nextiva Receives Unified Communications Product of the Year Award" and "Nextiva Receives 2014 Communications Solutions Product of the Year Award") elucidate on this sentiment.[Read More]
  • Using Business VoIP to Support Your Mobile Workforce
    The mobile worker - nearly every enterprise now supports the concept, either in theory or in practice. We have the tools at our disposal with Bring Your Own Device strategies and mobile device management to ensure the protection of the network. To best streamline communications, virtual PBX technology is the go-to platform, but is it possible to really effectively manage your remote workers?[Read More]
  • Business VoIP Spreads Expertise Farther
    Quick: What do doctors and plumbers have in common? While there may be many jokes that start this way, they do share something in common that isn't a joke. Both doctors and plumbers can benefit from having their best practitioners remotely connect and offer guidance to less experienced staff.[Read More]
  • Work Remotely for a Flexible Schedule and Work-life Balance
    When asking any business staff or owner what are ways to improve the work environment, or what they would like to implement to make their jobs more efficient and productive, telecommuting arrangements are often mentioned. To persuade a skeptical boss about the possibility of letting personnel work remotely might be hard because of the clash between staff preferences and business needs, but it is important that flexibility is offered to prevent employee burnout, poor morale, lack of motivation and high attrition. Lucky for reluctant bosses, telecommuting systems are easy to implement, thanks to business VoIP solutions.[Read More]
  • Does Your Customer Service Meet the Demand?
    Customer service - it means different things to different people. Areas where you believe you're providing great care, your customers may find annoying. Have you really studied the customer base to understand what they want? There has to be a tie in to how you do business, but unless you develop a healthy balance between what you need and what your customers demand, you're likely struggling to hit your targets.[Read More]
  • Ready to Take Your Business Mobile? What's Your Plan?
    Can you easily work from anywhere in the world? This question is somewhat loaded as the definition of work is different for everyone. It's also a little misleading as it may imply that you can simply stay in touch regardless of your location. To that end, let me clarify - can you do everything you need to do on a daily basis from anywhere in the world?[Read More]
  • How Temporary Employees Keep Business Nimble
    It is now easier than ever to bring temporary workers and independent contractors on board. This is thanks to the ease with which competent workers can now be found online, as well as hosted services like business VoIP making it easier for businesses to connect their employees remotely.[Read More]
  • Business VoIP Provider Nextiva Awarded Communications Solutions Product of the Year
    Cloud-based telephony solutions, such as virtual PBX and hosted business VoIP, are being adopted at a rapid rate, particularly as SMBs discover the cost saving benefits and rich technology features of these types of offerings. Not only are businesses relieved of the headache of purchasing and managing costly on-premises equipment when they move their communications solutions to the cloud, but they benefit from the flexibility and scalability of an elastic offering, paying only for the resources they need.[Read More]
  • Dispelling VoIP Myths for Small Businesses
    A recent article in the Sydney Morning Herald asks why small businesses are letting VoIP pass them by.[Read More]
  • Telecom Companies in Trinidad and Tobago Spar on VoIP
    Voice over Internet Protocol (VoIP), with its ability to provide inexpensive phone services through an Internet connection, has the potential to truly rock the world of telecommunications. In business, VoIP has been developing as a major player for business call centers, but it may also become a threat for telecommunications companies on a consumer level.[Read More]
  • SIP Paging Speakers: The Latest Addition to VoIP Services
    IPitomy is one of the top providers of VoIP services, including premises-based and virtual cloud-based business solutions and unified communications platforms. This week, the company added a new product to its list of IP communication services: a SIP paging speaker with talkback capability that is fully integrable with the IPitomy IP PBX.[Read More]
  • Keep Users Coming Back with Quality Content
    Building a website may seem like one of those things that just gets eyes rolling. "So 2002," some might say, looking instead to augmenting a social media profile or focusing on a mobile-optimized site. While these all have advantages to consider, the idea of building a regular desktop website isn't a bad idea these days, and can offer some significant advantages all its own. But a regular desktop site runs on content, and content can be a difficult thing to do, particularly so to do well. There are, however, a few simple points to consider to make the best content: the kind that keeps users coming back.[Read More]
  • San Diego Tour Company Shows the Value of Business VoIP
    To discover some of the advantages that VoIP can deliver to just about any business, look no further than Five Star Tours Chartered Bus Company in San Diego.[Read More]
  • NEC Repackages UNIVERGE Cloud Services Offer
    NEC has made significant changes to its hosted/cloud Unified Communications (UC) service called NEC UNIVERGE Cloud Services. Based on feedback from sales partners in the field, NEC has "unbundled" and "repackaged" the Unified Communications as a Service (UCaaS) offer and altered the pricing to be more in line with competing cloud offers.[Read More]
  • The Key to Millennial Consumers: Community and Brand Identification
    For businesses offering VoIP and other IP-based services, the rise of Internet culture and the millennial generation is a double-edged sword.[Read More]
  • The Relationship Between VoIP and Unified Communications
    TMCnet recently announced that Nextiva Office has won its 2014 Unified Communications Product of the Year Award, which goes to the best and most innovative unified communications products and solutions in the last 12 months. As it happens, Nextiva has won the award the past four years, firmly demonstrating that it is both an innovator and a leader in the space.[Read More]
  • Following Heartbleed, VoIP Providers Continue to Reassess Security
    The open-source cryptographic library OpenSSL showed the world that it had a major vulnerability this past April. Known as the "Heartbleed" bug, OpenSSL proved itself vulnerable to hackers who wished to exploit its process that functioned to keep two computers in communication with one another. It appears, however, that Heartbleed was not the only flaw because the OpenSSL project recently named six additional vulnerabilities associated with the platform.[Read More]
  • Business VoIP Means Better Communication for NDN
    VoIP has become one of the most innovative additions to telecommunication technology within the last decade. Business VoIP allows companies large and small to use their existing high-speed Internet connection as a phone line, thereby allowing the company to sever ties with the Big Phone Company and reducing costs, bills, and overall complexity.[Read More]
  • Has Skype Failed to Connect to the Mobile Market?
    Skype can be a wonderful tool. The VoIP service has successfully connected individuals, groups, businesses and even governments, and allowed all manner of events to be successfully established and carried on.[Read More]
  • Wholesale Businesses VoIP Services are in Demand
    Major telephone service companies are scared. New technology is becoming a threat to their business models. Voice over Internet Protocol (VoIP) services act as a way for businesses and individuals to cut out the middleman, opting for a telephone service that only requires Internet access. Not only can they be a more affordable option, but VoIP plans also offer high quality voice services and features that a traditional phone service just can't offer.[Read More]
  • An Effective Website Starts with Good Metrics
    The business VoIP space is intense, and every edge matters. So any business that is not focused on how visitors use its website is missing the boat-especially since robust website analytics is free through Google Analytics.[Read More]
  • Viber Challenges WhatsApp and WeChat by Adding Simple VoIP Capabilities
    We're approaching an era in today's mobile climate where VoIP and messaging applications are becoming more ubiquitous. The world wants to stay connected, and it wants to do this without having to pay a hefty price. Wherever there's a demand, there will always be a startup willing to fulfill it, so the likes of WeChat and WhatsApp came about and offered free messaging for everyone using their services.[Read More]
  • Helping Customers Purchase What They Need, Realistically
    While the old adage says "the customer is always right," perhaps we've come to take it a little too literally. When it comes to selling business VoIP to customers, knowing what they want versus what they need is an important distinction to make.[Read More]
  • Making Customer Loyalty Programs Work for Your Business
    Businesses use customer loyalty programs because it is much cheaper and easier to retain customers using these tools than acquiring new ones. According to the research firm Colloquy, the average US household has 22 loyalty-program memberships and they use 10 of them actively. These memberships are very profitable for many businesses, accounting for up to 60 percent of their revenues, and that is why the number of companies adding these programs has increased by 27 percent from 2010 through 2012.[Read More]
  • Why Business VoIP Providers Should Be Security Conscious
    Business VoIP is woefully misunderstood for its voice quality in that too many are under the impression that it is inferior. Broadband has improved over the years, so VoIP has improved as well. Today, packets are able to travel through the Internet extremely fast, delivering crisp, clear VoIP at a fraction of the cost of traditional telephony.[Read More]
  • Has True Business VoIP Finally Arrived?
    The introduction of voice over Internet protocol (VoIP) suggested the Internet could be used for more than just information gathering and streaming your favorite movies. The high speed connection put in place could serve as the pipeline to all communications, whether voice, video or other messaging. In its third decade since development, VoIP has entered the business sector as a viable option to communications. Business VoIP has finally arrived.[Read More]
  • Voicemail-to-Email Can Help Businesses Improve Communication
    Thanks to business VoIP, we can use the power of the Internet to receive messages electronically. While the principle is the same as an answering machine, there are no complicated tapes to use, nor do we have to rewind, fast-forward or use complicated machinery when we're simply unavailable or have missed a call. And what voicemail has simplified for the answering machine, voicemail-to-email has simplified for getting messages faster, better and more efficiently.[Read More]
  • Choose Your Provider Wisely: TelexFree Co-Founders Charged in Scam
    It may go without saying, but in instances of fraud it bears repeating: Be careful who you buy your VoIP services from. Trusted providers like Nextiva offer high-quality and reliable services at affordable rates, improving business communications and revenue. Some VoIP deals, however, are too good to be true.[Read More]
  • Report: Managed VoIP Service to Double by 2016
    An industry report predicts that managed PBX VoIP service will likely double by 2016. Also, it now appears to be a buyers' market for PBX phones.[Read More]
  • Business Internet and Hosted VoIP Offerings Expand in Arizona
    In an effort to expand its reach among business owners, CenturyLink announced that the company plans to offer fiber-optic Internet and VoIP services in Arizona.[Read More]
  • Virtual PBX, Business VoIP are Hot Tickets
    For the enterprise, business VoIP through hosted or virtual PBX phone systems bring simplicity and cost savings. For small businesses, virtual PBX systems deliver sophistication and features previously only available to large firms.[Read More]
  • World War II Airfield Gets a Modern VoIP Makeover
    Northrop Grumman, a major security company, announced this week that its subsidiary, U.K.-based Northrop Grumman Park Air Systems, installed its future-proof Voice over Internet Protocol (VoIP) capable air traffic control communication system at IWM Duxford.[Read More]
  • How Business VoIP Can Improve Customer Care on the Phone
    Like most businesses today, you're probably managing a multi-channel environment. You push out marketing messages through social media, online activities and even traditional advertising. You have your messaging down to a science and you're making great impact on the market. This is all strong support for your key initiatives, but have you ignored the phone?[Read More]
  • Infonetics Research Forecasts UC and VoIP Market to Hit $88 Billion by 2018
    The essence of communication is to simplify the process in which people can exchange information and ideas; the more barriers there are the more complicated the process gets, thus defeating its true purpose. The digital age we live in today has many technologies in place that make it possible to communicate with greater ease than ever before, but at the same time it has created barriers because of all the different modes of communication, different media and devices. One solution designed to bring all of these components together and simplify the way we communicate is unified communications (UC).[Read More]
  • Identity Authentication and VoIP Wireline Services
    Despite the many efforts to make the Internet a safe and accountable place, the Internet has always been exceptionally good at providing anonymity. This has often been considered one of its strengths, but it poses challenges for VoIP service providers.[Read More]
  • Are VoIP Apps a Threat to Mobile Service Providers?
    Over-the-top (OTT) VoIP services such as WhatsApp and Viber have become popular during the last few years. This popularity of OTT apps is fueled in part by the availability of low-cost smartphones and the emergence of cheap data plans.[Read More]
  • Healthcare Can Benefit from Business VoIP Solutions
    The healthcare industry has garnered much attention as of late. The arrival, and subsequent extensions, of the Affordable Care Act have all but dominated the headlines. Behind the hype, however, there are still individuals who need care and professionals who are trying to do the job they pledged to do with focus on the health of the patient.[Read More]
  • Some VoIP Customers Now Have Access to Automatic In-Call Translation
    Telinta is a cloud-based Voice over Internet Protocol (VoIP) switching and billing provider, and offers a hosted softswitch platform that allows its customers to become their own VoIP providers. Thanks to a collaboration between Telinta and Lexifone, these smaller VoIP providers can offer a new tool to their business and enterprise customers of all sizes. Now, making international calls to customers will be much easier thanks to Lexifone's automatic in-call translation services.[Read More]
  • Business VoIP in the Cloud Keeps Employees Productive on the Road
    Two trends that every business is facing, whether that business is in New York or Hanoi: Employees are armed with smartphones, and those employees are using their smartphones to get work done even if the phones are not company provided.[Read More]
  • Landlines and Small Business No Longer Mix
    When companies are looking to establish a business phone system, they now have many more options than simply going with a landline telephone provider. Today's businesses are now choosing both cellular-based mobile phone systems and Voice over Internet Protocol (VoIP) solutions, which both have their advantages and disadvantages. However, according to Sara Angeles of Business News Daily, the advantages of modern VoIP and mobile telephone systems outweigh the few remaining benefits of a landline phone system for small businesses.[Read More]
  • How Can Partnership Referrals Help Expand Your VoIP Business?
    You know you want to grow your VoIP business, but how do you expand in a heavily saturated market? There are already too many vendors who offer the same product or service, and you're looking for ways to stand out. You could go the way of the gimmick, trying to draw attention with something that may or may not work. If you truly want to set your business apart from others in the market, consider improving service.[Read More]
  • Mobile VoIP Service Shifts Focus to Indian Market
    Demand for VoIP services from mobile devices is growing fast, not just in the United States but the world over. Messaging and VoIP calling app Viber is ready to expand its services in India, addressing the significant user figures that the company has amassed in the country since its launch by researching and developing more locally focused content.[Read More]
  • UK Airports Consider In-flight VoIP
    Thanks to business VoIP, clients will have the ability to make and receive free or cheap VoIP-rate phone calls at the airport or while in flight. Some Internet airline providers are already using VoIP services, which leverage in flight Wi-Fi connections. Meanwhile, others airlines are considering such a service and have begun to enact policies outlining when it is and is not appropriate to allow users to make or receive VoIP calls during a flight.[Read More]
  • VoIP Technology Giving Businesses Conferencing Solutions
    Today's business VoIP technology provides organizations with many different solutions for communicating with everyone in and out of the organization. Whether it is for SMBs or enterprises, VoIP audio and video conferencing allows for multiple levels of security and flexibility, with calls for up to 300 participants depending on the service provider.[Read More]
  • VoIP Helps You Stay in Touch with Customers
    Whether you're a big business, small business, or a medium one, the way to stay in the game is to stay in touch with your customers. Your existing customer base is an immeasurable treasure that is as valuable to your business as is your bottom line, because without loyal customers, the bottom line would cease to exist.[Read More]
  • Virtual PBX Provider Expands to Meet Growing Demands
    As Arizona-based virtual PBX provider Nextiva continues to find success, the company is expanding to meet growing service demands. Having championed customer service, Nextiva understands the importance of a well-rounded and robust team that can support the company and its customers in a variety of ways. With more and more businesses turning to the company's PBX and business VoIP offerings, Nextiva is looking to hire 100 new employees within the next few weeks.[Read More]
  • Wheelings & Dealings: Telinta-LiveHelpNow Partnership to Improve VoIP Services
    Telinta, a provider of switching and billing services for business VoIP customers, recently announced that it will begin offering a special promotion through its partnership with LiveHelpNow, a business-to-consumer customer service corporation. Telinta customers who open a new account with LiveHelpNow will be offered the promotion.[Read More]
  • 5 Benefits for Businesses That Switch to Virtual PBX
    Virtual PBX, or IP-based PBX, has many benefits over more traditional PBX phone systems - especially for businesses. Arguably the most significant difference is that businesses will see lower service costs. Their employees also will find that communication becomes more flexible. And unified messaging (UM) becomes a workable option.[Read More]
  • Make Better Conference Calls with Business VoIP
    Conference calls make talking to business folks a lot easier. The biggest benefit is that you can stay where you are and still attend a meeting, but just because you don't have to be in a specific location, where you'd be face to face with the other members of the meeting, doesn't mean that standard conference and meeting etiquette rules don't apply.[Read More]
  • Faster Broadband in UK a Boon for VoIP Customers
    How about downloading a TV show from the Internet in just one minute? That's the kind of speed Virgin Media is boasting with its new broadband services in the United Kingdom. Its new offerings deliver a top download speed of 152 MB per second, clearing the way for aggressive use of Internet services, such as business VoIP, from its customers.[Read More]
  • White Label Distribution Offers a Different Type of Branding Strategy
    In the business VoIP and virtual PBX market, white label partnerships enable operators, broadband networks and ISPs to grow revenue, protect their customer base and get fast to market with low capital expenditure.[Read More]
  • Business VoIP Customization Means Better Service
    If you know a thing or two about VoIP, then you already know what it brings to businesses that employ the technology-increased efficiency, lower costs, better options, features and overall improvements. But what makes business VoIP a solid choice far beyond its cost-cutting benefits is how customizable it can be. This is what leads to better business upkeep and maintenance.[Read More]
  • Why Virtual PBX Continues to Gain Traction
    When new companies enter the competitive business market, does it make you wonder just how much opportunity there is? Take business VoIP and virtual PBX, for example. A new entry into this market space is Voxox. Aside from that really fun name, the provider offers Cloud Phone, a virtual PBX service designed to address the needs of the small business that go beyond the standard cloud telephony application.[Read More]
  • Should You Consider Reselling Business VoIP?
    Is VoIP really for dummies? According to a recent announcement, the dummy focus is actually on the reseller that wants to make waves in this market. The benefits associated with VoIP are very real and measurable - so selling a business VoIP solution is something so easy, a dummy could do it, right?[Read More]
  • As Landlines Phase Out, Business VoIP Becomes New Standard
    Although it certainly seems like the majority of businesses are opting to use business VoIP for their communication needs, not all have jumped ship on their landlines. Plain old telephone services (POTS) lines are very consistent, which means businesses are not getting irregular cut outs at any time of the day. The problem with POTS lines is that the costs are not matching up with the lack of features. Thus, VoIP, with all of its bells and whistles, becomes the more attractive option for businesses.[Read More]
  • Big Bets are Overrated
    "Go big or go home" makes for a rousing slogan. But it also makes for a failed business most of the time. Big bets have their place in business, but let us not forget such bets usually go away as a firm gets larger. There's a reason for this.[Read More]
  • New Accolades, Awards Highlight Benefits of Business VoIP Solutions
    In a tech-driven era, where communications are the hub of business productivity and success, you'll find solution providers that offer best-in-class platforms to cover an array of business needs. Business VoIP providers like Nextiva speak to the needs of businesses, offering features like mobile business and unified messaging to get ahead.[Read More]
  • 4 Methods to Reduce Business Costs with Virtual PBX
    Running a business is both exciting and costly. You're likely to search for avenues of increased efficiency on a regular basis, but actually putting new methods in place can be a challenging endeavor. Instead, you need proven technology that once in place, can deliver on more than one initiative. Believe it or not, virtual PBX can meet this need, allowing you to cut costs in four different ways.[Read More]
  • Business VoIP Gets Boost in China with Relaxed Regulations
    What would make your business more competitive? What is currently going on in the market that would provide an opportunity if you leveraged it, or a threat if your biggest competitor adopted it? If you don't know the answers to these questions on a consistent basis, you might be leaving opportunities on the table.[Read More]
  • Nextiva's New Mobile VoIP App Highlights the Growth of the Mobile Era
    You'd be hard pressed to find someone who does not own a mobile phone these days. Just over a decade ago, mobile phones were still considered a want, but not really a necessity. Mobile providers have paved the way for inexpensive, on-the-go communications, and now we're seeing mobile VoIP grow with the industry.[Read More]
  • Run a Business from Home with the Latest in Technology
    Despite a touch-and-go economy, many budding entrepreneurs are relying on their own expertise and services to launch at-home businesses. Getting a home office set up can be a little confusing, but with the right technologies, a lot of confusion is removed from the equation.[Read More]
  • Business VoIP is the Hub of Integration
    Businesses in search of an efficient communication system might find themselves looking at what's known as a unified communications (UC) system, a term used to describe any communications system, usually a business system, that encompasses a broad range of technologies and applications that have been designed, sold and supported as a single communications platform or as one entity.[Read More]
  • Nextiva is Ready to Revolutionize the Partner Environment
    Unified communications (UC) service provider Nextiva is looking to do things a bit differently this year. The company-which prides itself on offering everything from small office phone systems to nationwide call centers and everything in between-is now looking to take things up a notch, and that includes a revolutionary new partner program, according to Ira Feuerstein, director of Nextiva's Channel Program, and Mary Miller, director of marketing.[Read More]
  • Nextiva Highlights the Real Value Behind the Buzz Words
    There's a lot of talk about how business is changing through mobility, flexibility and a more open work culture. Sometimes all the talk makes these changes seem like fads, however. Is business really changing, and how does that help the bottom line?[Read More]
  • Business VoIP + Project Management = Powerful Business Duo
    Project management includes developing a project plan, which defines and confirms the project goals and objectives, identifies tasks and how goals will be achieved, quantifies the resources needed, and determines budgets and timelines for completion.[Read More]
  • Executives Must Understand the Direction of Calling
    The world of calling is changing in a fundamental way. At first it was cordless phones, then it was cellular phones. After that came smartphones, but the biggest change is still in the works.[Read More]
  • Internet, VoIP are the Future of Business
    All of the technology new year predictions aside, one constant that has been reliable and ever-evolving has been the Internet and the need for more bandwidth. Or, more specifically, how we use the Internet to do the things we do; VoIP, messaging, video conferencing, websites - all of these have become the hub of all of the business spokes.[Read More]
  • How Business VoIP Can Help Drive Customer Satisfaction
    It's a new year, which means you have a new chance to make something amazing happen for your customers. Are you planning to take advantage of the new beginning, or staying the course so as to avoid rocking the boat?[Read More]
  • Nextiva to Set the Stage for Business Communications at ITEXPO
    Nextiva, a provider of business VoIP and virtual PBX systems, believes strongly in improving the working world through powerful, unified business communications.[Read More]
  • How to Stand Out Among VoIP Providers
    VoIP is hot, and with good reason. But with the popularity of VoIP on the rise almost by the day, competition among business VoIP solutions also is fierce. While there was a time when just offering VoIP was a differentiating element, today there are many competing services that all sound alike to potential customers.[Read More]
  • Why Nextiva Has a Competitive Edge in the Business VoIP Space
    An employee's level of satisfaction with the work environment contributes significantly to his or her ability to perform at target levels. This satisfaction plays into how well employees interact with colleagues and customers.[Read More]
  • Is Your Small Business Website Forgetting This Important Demographic?
    You're a savvy small business that knows how to use the Internet for all of your needs; customer interaction, social media, IP communications such as VoIP, and even mobile messaging.[Read More]
  • Business VoIP Needs More Mobile Integration
    Many pundits and tech analytics are predicting that 2014 will be the year of business VoIP. If that is going to be the case, however, more business VoIP providers need to include robust mobile VoIP functionality into their business VoIP options.[Read More]
  • VoIP Adoption, Cloud Will Continue to Play Important Role in New Year
    A new year is close at hand, and changes in telecommunications will likely continue to evolve in 2014.[Read More]
  • VoIP Adoption, Cloud Continue to Play Important Role in New Year
    A new year is close at hand. Changes in telecommunications will likely continue to evolve in 2014. In a recent article, "Top Telecom Business Trends in 2014," appearing in Billing World, Charlie Reed, director of quantitative analytics for Atlantic-ACM, highlighted some telecom predictions for the New Year. Many of these relate to VoIP adoption and virtualization, cloud, as well as hosted services.[Read More]
  • Delta Won't Allow In-Flight Calls - Too Soon to Say?
    The in-flight calling debate has begun thanks to a decision by the FCC to rethink its ban on the activity throughout the travel industry. Since the day the FAA determined in-flight calls don't actually cause planes to crash, the far reaches of the industry have been examining the topic to determine the best strategy moving forward.[Read More]
  • How to Make Your VoIP Calling Better in 2014
    TDM-based calling, also known as "traditional" calling, is a thing of the past. Digital offers a number of benefits, and that's why voice-over-IP (VoIP) has been adopted by businesses of all sizes and will continue to steal market share from TDM-based telephone service.[Read More]
  • Business VoIP Can Help Demystify Phone Call Fees
    Making a call in the U.K. can be confusing at times. Consumers don't always know what they are getting into when it comes to cost, especially when different numbers in different regions are involved. Fortunately, business VoIP can help.[Read More]
  • Industry Expert Ira Feuerstein Joins Nextiva
    Nextiva, a provider of cloud-based, VoIP business communication services, recently expanded its executive leadership team by appointing Ira Feuerstein as director of the North American channel and strategic partner program.[Read More]

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