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Business VoIP Featured Articles

  • Microsoft Teams: Shaking Up the UC&C Market
    Last month, Microsoft launched its much-discussed collaboration tool into the market: Microsoft Teams. As the battle between leading Unified Communications players intensifies, this launch is seen by many as a major win for Microsoft.[Read More]
  • RingCentral Gives VoIP Value to Carvana
    Carvana reconsiders its business communications, discovers RingCentral VoIP value.[Read More]
  • Gulf Resort Taps Cloud5 for VoIP
    The Naples Grande Beach Resort, one of the leading resorts on Florida's Gulf Coast, recently brought in Cloud5 for its hosted VoIP operations.[Read More]
  • Broadvoice Buys XBP and its Flexible Business VoIP and Proprietary Software
    Broadvoice has purchased XBP to increase its VoIP capability, market share and channel partners with propriety communications development software, a flexible business VoIP and cloud-based contact center platforms.[Read More]
  • VoIP Firm Medallion Telecom Offers New Commission Plan
    Medallion Telecom offers a new commission plan for agents selling its hosted VoIP plan.[Read More]
  • Is T.38 Reliable? BabyTEL Says Yes
    Vice President of Channel Partnership at BabyTEL Dan Dorsey said the company understands that T.38 has been a problematic technology, but he adds that babyTEL has mastered it and can cure people's T.38 ills.[Read More]
  • French WeWork Locations to Benefit from Ooma Office
    Today, Ooma announced that it is expanding its international reach even further by bringing Ooma Office to WeWork locations in France.[Read More]
  • Aircall and Solulan Deliver Business VoIP to Canada
    A new channel partnership between Aircall and Solulan is going to deliver business VoIP solutions along with call center and cloud software phone solutions for enterprises and SMBs throughout Canada.[Read More]
  • National ComTel Launches IT Managed Services
    National ComTel, a business VoIP provider, is now offering IT managed services.[Read More]
  • Ireland's IP Telecom to Provide Radius Technologies with Business VoIP
    Ireland's IP Telecom will provide Radius Technologies with business VoIP, including wholesale voice traffic, SIP trunking and hosted PBX platforms in a three-year deal worth €1.5 million or $1.622 million.[Read More]
  • TDS Telecom Extends ManagedIP Hosted Service to 80 Communities
    TDS Telecommunications has announced the availability of managedIP Hosted, a business VoIP communications tool, to cable customers in seven states and more than 80 communities.[Read More]
  • TieTechnology Expands Business VoIP Offering to Southeast
    TieTechnology has introduced a new suite of communications services that make it possible for businesses of all sizes and in all areas to access business VoIP technology at a low cost.[Read More]
  • Ooma Lends Helping Hand to ISPs
    Ooma has just announced its new ISP Partner Program, which aims to give "the little guy" a fighting chance against bigger, better-known business VoIP competitors.[Read More]
  • Chorus Communications Adds OnSIP to Business VoIP Partner Roster
    Chorus Communications, a consultant that helps companies find the right business VoIP provider for them, has added OnSIP to its partner roster.[Read More]
  • Nextiva Improves VoIP Calling Platform with Release of NextOS 3.0
    Nextiva has announced an upgrade to its VoIP calling platform with the release of NextOS 3.0 beta, featuring a number of enhancements and bug fixes.[Read More]
  • VoIP Much Acquires VBuzzer Trademark
    VoIP Much Phone Company, a business VoIP provider, has acquired the VBuzzer trademark and recurring subscriber base from Softroute Corporation.[Read More]
  • Pivotal Data Partners With Polycom for Hosted and Business VoIP
    As part of Polycom's Hosted Voice program, Pivotal Data has been awarded Platinum Partner Status, making it the first African company to achieve this merit. This will provide Pivotal Data with Polycom's business VoIP phones for its customers in South Africa.[Read More]
  • Alianza Has New Plan in VoIP
    A new move from Alianza is bringing VoIP services to electrical co-ops, who are also growing fiber-based broadband networks.[Read More]
  • Considering Options with Business VoIP
    If you've made the decision to go with business VoIP, you're not alone. The technology, however, comes in different flavors and configurations, so before you spend money, consider your company's needs and budget.[Read More]
  • TieTechnology Unveils New Business VoIP Features
    TieTechnology has added more features to its business VoIP offering, including advanced communications management and lower costs, as well as the ability to communicate from multiple devices, work remotely and relocate operations.[Read More]
  • Ooma to Provide Cloud-Based Business VoIP to WeWork
    WeWork locations in the U.S. and Canada will be deploying Ooma's cloud-based business VoIP phone service which will also include the Ooma Office mobile app for communications outside of the office.[Read More]
  • Amazon Introduces Chime for Virtual Meeting Management
    Amazon has thrown its hat into the video conferencing and virtual meeting management rings with the introduction of its new Chime offering.[Read More]
  • New IP Phone from Digium Brings Affordable HD Touchscreens to Businesses
    Digium is at ITEXPO this week to talk to attendees about the company's products and new Asterisk offerings, as well as demo its latest HD touchscreen IP Phone, the D80.[Read More]
  • Grandstream's IP Phones Net INTERNET TELEPHONY Award
    Grandstream's GXP1700 IP phones land it a Product of the Year award from INTERNET TELEPHONY magazine.[Read More]
  • IntelePeer Atmosphere Platform Delivers Improved Business VoIP
    IntelePeer has launched its new Atmosphere Communications Platform to improve business VoIP by integrating a range of unified communications solutions.[Read More]
  • Solus and Uno Merger Will Deliver More Business VoIP Solutions
    Solus Business Communication and Uno have merged to create the largest operator in the Swedish-Nordic market delivering cloud and unified communications, as well as business VoIP solutions.[Read More]
  • $20M Cash Found Hidden in Mattress Possibly Connected to VoIP Scheme
    In 2014, some were wondering if VoIP operation TelexFree was a scam. The discovery of $20 million in a box spring mattress suggests it may have been.[Read More]
  • 8x8's List of Patents Grows with Three New Additions
    Good news for business VoIP users: 8x8 has been awarded three more patents, one of which directly addresses VoIP communications.[Read More]
  • Google Upgrading VoIP Calling Systems
    While some thought that Google's VoIP service was never going to get an upgrade, new reports suggest that an upgrade is on the way.[Read More]
  • Nextiva Awards VoIP Supply for Exceptional Partnership
    VoIP Supply was named Eastern Regional Direct Partner of the Year by Nextiva at NextCon. The two companies have a strong relationship centered on business VoIP and customer satisfaction.[Read More]
  • Iran's Shatel VoIP Restored
    Iran's largest privately owned ISP, Shatel, resumed its Voice over Internet Protocol (VOIP) service after it was blocked by the state Telecommunications Company Iran (TCI).[Read More]
  • Toshiba Launches New Business VoIP Promotion
    Toshiba looks to call attention to its business VoIP offerings with a new SIP trunking I-VoIP promotional effort.[Read More]
  • Ecosmob Improves Business VoIP with Class 4 Softswitch Solution
    Ecosmob improves business VoIP communications with a Class 4 Softswitch solution designed to provide the telecommunications sector with a better way to route large volumes of data traffic over long distances.[Read More]
  • ClickPoint and Nextiva Offer Business VoIP Features for Call Centers
    The integration of ClickPoint Software and Nextiva's cloud communications tool has created a turnkey inbound call center software with business VoIP features that are essential for today's multichannel centers.[Read More]
  • TieTechnology Looks West to Expand Business VoIP Services
    TieTechnology is expanding its new hosted business VoIP services to the Western United States to grow its IP communications as a new growth tool for businesses.[Read More]
  • CenturyLink Recognized for Business VoIP Growth
    Frost & Sullivan recognizes CenturyLink for delivering one of the highest growth rates in North America in business VoIP offerings including hosted IP telephone and Unified Communications-as-a-Service (UCaaS).[Read More]
  • KDDI Evolva Uses Avaya Breeze for Cloud Enterprise Contact Center
    KDDI Evolva has developed a platform for contact centers based on Avaya Breeze to provide enterprises with cloud services.[Read More]
  • Primus VoIP Expansion Broadens Canadian Coverage
    The first VoIP provider in Canada is now making moves to become the largest, expanding its coverage to nearly another half-million people.[Read More]
  • Vonage Advantageous with Acquired API Platform
    Vonage granted its first patent since acquiring Nexmo API platform. The patent will protect the business VoIP provider's proprietary Adaptive Routing technology.[Read More]
  • ReadyTalk Launches Hosted Voice UC
    ReadyTalk has released a new unified communications application that offers cloud-based voice, video, IM, and mobile features.[Read More]
  • AstraQom Expansion Bolsters Brazilian Business VoIP
    AstraQom International makes a new move into Brazil, bringing its line of business VoIP and telecommunications cloud services to the field.[Read More]
  • Globalgig Acquires Velis4 for Hyperconnectivity
    Globalgig announced today that it has acquired business VoIP provider Velis4.[Read More]
  • Improve Customer Service with Business VoIP
    Proven business VoIP provider helps us understand how customers can be tough to please if you don't understand what they want.[Read More]
  • LINE Integrates Chat Feature with Avaya's Contact Center Solution
    Avaya Japan brings its contact center solution the chat feature from LINE so customers can get in touch with the company utilizing mobile.[Read More]
  • Nextiva Brings Industry Experts to Phoenix to Add Value for Clients
    Business VoIP provider brings thought leaders together in Phoenix to create an environment of learning for business clients.[Read More]
  • Gamification Can Help Improve Business Communication
    Even communications can be "gamified" today. Nextiva, a business VoIP communications company, provides users with its Nextiva Analytics feature, which uses comprehensive reporting and analytics to create leaderboards that allow employees to measure their performance against that of their co-workers.[Read More]
  • Report Reveals VoIP Market Still Fragmented, but Growing
    A Transparency Market Research report says the wholesale VoIP market is highly fragmented, pushing services providers to find new ways to differentiate themselves.[Read More]
  • Nextiva CEO Honored for Outstanding Leadership
    Tomas Gorny, CEO of Nextiva , a provider of business VoIP solutions, recently received the 2016 William F. McWhorter Award from the Arizona Technology Council.[Read More]
  • One Horizon Group Partners with Hyette, Expands to South America
    One Horizon Group, a service provider of voice-over-IP (VoIP) service and developer of mobile calling apps, has had a big year. This past October, TMC announced that the communications provider had made a strategic partnership to expand to Africa. Now it has reached south once again to offer products in South America through a similar partnership with Hyette Intercontinental Telecom, a telecommunications company that operates in nine countries in Latin America.[Read More]
  • Smargasy Launches New Hosted PBX for Florida Businesses
    Hosted private branch exchange (PBX) and business voice over Internet protocol (VoIP) technology are an increasing part of the business landscape. As businesses discover the value in such systems, the provision of these systems becomes particularly important...and particularly lucrative. Smargasy, meanwhile, has just brought out its own hosted PBX operation, and one that will give businesses in the Cape Coral area new access to VoIP capability.[Read More]
  • Aishuo VoIP App Surpasses 43 Million Downloads
    One Horizon Group, a developer of mobile calling apps for subscribers in China, recently announced the extent to which its Aishuo voice-over-IP app has gained attention since its launch in February 2015.[Read More]
  • NextCon16 Event to Promote Business Growth and Innovation
    Cloud and communications technologies are transforming at a rapid pace, and most growing businesses in the industry emphasize development, innovation and channel partnerships. Remaining competitive in such a dynamic environment can be a challenge though, and businesses need to invest in their core initiatives and operations to keep in step with competitors.[Read More]
  • Technavio Names Top Suppliers of Global VoIP Services
    The global VoIP subscriber base is expected to reach nearly 205 billion by 2020, achieving revenue in excess of $86 billion. This is a compound annual growth rate of almost 10 percent even while other forms of telecommunication services are entering the marketplace. The 2016 Technavio Global VoIP Services - Procurement Market Intelligent Report provides an analysis of the market, which also includes identifying the top five global VoIP service providers. This year the companies were 8*8, Vonage, RingCentral, Jive Software, and Nextiva.[Read More]
  • Vonage Lands 19 New Patents, Lots More Likely to Follow
    Big news for Vonage recently landed as several of the company's patent applications bore fruit, giving the company fully 19 new patents from the United States Patent and Trademark Office, bringing the total to a cumulative 132. There's every possibility that that number could double in the coming weeks, however, as the company has a lot more patent applications waiting where those came from.[Read More]
  • Cloud9 Sees $30 Million in Latest Investment Round
    Cloud9 Technologies, a software development company, offers its cloud-based communications suite to banks, brokerages, and similar businesses that participate in asset trading to meet the regulatory demands of the trading industry and the individual desires of their customers. It has provided many businesses with software that utilizes WebRTC for smooth audio and video transmissions within their web browsers, and now it hopes to continue that mission by properly utilizing its latest $30 million investment.[Read More]
  • SkySwitch, Bigleaf Networks Combine to Produce Better VoIP
    Voice over Internet protocol (VoIP) is fundamentally changing the way we conduct business, making it easier to connect businesses and customers both between and among each group with simple, easy-to-use tools. Two names in comparative fields-cloud-based software-defined wide area network (SD-WAN) firm Bigleaf Networks and private branch exchange (PBX) and unified communications and collaboration as a service (UCCaaS) provider SkySwitch-recently got together to make a great new proposition for businesses.[Read More]
  • Nextiva Nets New Member of Amazing Partner Program
    The temperature is dropping here in New England, but there's nothing chilly about Scottsdale, Arizona and the red hot cloud communications provider Nextiva. With a little over a month before NextCon 16 occurs, the business VoIP provider continues to build momentum with the recent announcement that Intelisys is now part of the Nextiva Amazing Partner Program.[Read More]
  • Business VoIP Helps SMBs Compete with Large Competitors
    Small to medium-sized businesses (SMB) spend much of their time wrestling business away from their larger competitors. The benefits of a smaller company - more responsiveness, flexibility and customization - are apparent to many client organizations who may weigh the pros and cons of going with an SMB. (Larger companies, of course, have the advantage of brand recognition, integration and interoperability and a global infrastructure.)[Read More]
  • Mobile Workers Rejoice: Dialpad Integrates with Salesforce Lightning
    Today's mobile workforce is a great thing. Allowing people to work remotely and on the go empowers them to be flexible, thus ensuring that productivity levels are better than ever. The cloud has become every industry's best friend; it connects every worker, whether they're sales teams, call center agents, anywhere developers and IT executives, etc. It no longer matters where you are-home offices, hotels, cafes, subways and trains, airports, cabs and so on-the cloud can keep you connected and working.[Read More]
  • NextCon16 Set to Bring Together Technologists and Thought Leaders
    Those special folks tasked with keeping up on the latest gadgets and technologies with the executive power to take the next step and implement new solutions within their organization have a prime opportunity to brainstorm. The upcoming NextCon16 event will bring together IT influencers from a broad range of companies and backgrounds, including Steve Wozniak, Guy Kawasaki and Darin Brown.[Read More]
  • Analytics Help Track Call Data for Marketing Campaigns
    Marketing has always been one of those business areas that falls in between an art and a science. It's an art because there are a variety of creative ways - some tried and true, others innovative - to attract potential customers' attention and keep existing customers. But it's also a science, since companies expect it to be a formula: put money into marketing, execute a campaign, and rack up hard sales figures.[Read More]
  • ER Information Systems to Deliver Solgari Services
    IT and cloud computing support specialist ER Information Systems will be able to provide Solgari's enterprise cloud business communications software solution to its customers as a result of a new partnership the companies announced this week.[Read More]
  • Conversational, Net2Phone Get Together to Augment the Machine Answering System
    Admittedly, few people like to talk to a machine when calling a company. The problem is that having machines answer phones-commonly seen in answering services or virtual receptionist tools-is a lot less expensive than having a person do the job, and sometimes, can be even more effective. Recently, virtual receptionist provider Conversational announced it was getting together with Net2Phone to help drive new developments in answering systems.[Read More]
  • nexVortex and ADTRAN Alleviate Worries with mSIP
    Calling all SMBs! I have good news. Has your business kept away from SIP Trunking because you're afraid of using it over the public Internet as a replacement for Primary Rate Interfaces (PRI)? It's okay, you're not alone. A lot of companies haven't made the switch yet because they don't like the idea of not being able to control voice quality over that network. Well, it's your lucky day because nexVortex has teamed up with ADTRAN, Inc. to tackle this very problem, among others.[Read More]
  • Voipfuture Gains Frost & Sullivan Best Practices Award
    Information technology market research and analysis firm Frost & Sullivan offers its yearly Best Practices awards to those companies the firm feels have created products or services that will transform the way industries operate.[Read More]
  • Access4 Joins Forces with Vibe Communications
    Access4, a Unified Communication as a Service (UCaaS) provider, brings its solutions to pass through the BroadSoft voice, video and UC platform. They announced last week that they will be joining forces with Vibe Communications, a wholesale- exclusive provider of International Layer 2, Wholesale IP Transit and automated access service aggregation in New Zealand and Australia.[Read More]
  • If Mobility Isn't Your Strategy, Don't Look for Business VoIP Benefits
    The mobile workforce has certainly changed in the past decade. While we once enjoyed the freedom that the cell phone provided, the increasing connectivity may have us more tethered to the office than we prefer. For some organizations, embracing business VoIP is essential. For others, mobility is one perk they are still trying to manage effectively.[Read More]
  • NewVoiceMedia Puts More Numbers in More Hands with Voxbone Use
    At some point, we must run out of telephone numbers. The 10-digit system we currently use, of area code and seven-digit number, must inevitably stop producing number combinations just shy of the 10 billion mark, though we've likely got quite some way to go before we reach that point. With the growth of cloud-based systems, like cloud-based contact centers, the ceiling starts looking just a bit more inevitable. That's less of a problem for NewVoiceMedia, who recently started working with Voxbone to supply direct inward dialing (DID) numbers to allow for a fully global reach.[Read More]
  • 3CX Joins Forces with TechSitters
    3CX, a developer of a new software-based Unified Communications (UC) system, announced today that they are joining forces with TechSitters, a U.S.-based VoIP provider. The announcement comes after the completion of the 3CX interoperability testing by TechSitters.[Read More]
  • RingCentral Forms Partnership with Intelisys for Cloud Communications Distribution
    RingCentral provides cloud-based business communications and collaboration solutions that is in high demand by today's distributed and mobile workforces. This has led to an explosive growth of UCaaS adoption as SMBs and enterprises looks to introduce new levels of efficiency in their organizations. To address this demand and make itself available to a new customer base, RingCentral formed a partnership with Intelisys.[Read More]
  • Broadview Releases OfficeSuite Readiness Tool
    Broadview Networks offers businesses a number of communications services and tools such as its cloud-based phone system and call recording software. When it comes to installations of whole phone systems, preparation can make or break the entire process, so Broadview has created its new OfficeSuite Readiness Tool that monitors a prospective business's network to determine its ability to handle IP-based communications.[Read More]
  • Knowlarity Communications Reportedly Looking for Additional Funding
    As startups begin to establish themselves and grow, it is critical to have the necessary funding to continue that progress, because without it, even the best ideas won't be able to reach their full potential. With that in mind, Knowlarity Communications has been reported to be in the process of trying to raise up to $40 million for further acquisitions, and to grow its overseas market.[Read More]
  • Report Ranks Level 3 as the New SIP Trunking Leader
    Level 3 is the leader in SIP trunking, according to new data from IHS Markit. Meanwhile, CenturyLink and Verizon are tied for second.[Read More]
  • How Business VoIP Gives Insights into Data
    The word on the street if you want to stand out in your market is Data. The more data you have and the better resources you use to make sense of that data, the better position you'll be in to outsmart the competition and deliver exactly what your customers want. But did you know that you can get a wealth of valuable information from your call data?[Read More]
  • Text Request Adds Texting to Business Landline, VOIP, Toll-Free Numbers
    In 2011 American sent a record high 2.3 trillion texts, and by 2015 it had declined to 1.9 trillion texts, according to the industry trade group CTIA. While telecoms have been scrambling trying to keep up with the disruption of mobile messaging apps, they have been evolving to use this medium more efficiently across all devices with new use cases. Text Request, a provider of cloud-based live text conversation platform, has announced a new number hosting service that is going to allow organizations to add the Text Request dashboard to their existing landline, VOIP, and toll-free numbers without changing the current phone service for free.[Read More]
  • RingCentral Now Approved Supplier of Business Communications for RE/MAX
    For organizations that are dispersed across a wide geographical area, cloud communications brings all of their assets together as though they are operating in one location. RE/MAX, a company with more than 100,000 agents in close to 100 countries selling real estate, has approved the enterprise cloud communications and collaboration applications by RingCentral to be the supplier for business communications for all of its affiliates.[Read More]
  • Florida Businesses Join Cable Cutting Efforts, This Time with Phone Cords
    Normally when we hear about cable cutters, we refer to households which have cut off connections to cable television in favor of online options like Hulu, Netflix or YouTube. That development has expanded somewhat as many homes go to wireless-only options for phone service, and a new report suggests that Florida businesses are increasingly getting in on departing from standard phone service in favor of business voice over Internet protocol (VoIP).[Read More]
  • Alianza Updates Cloud Voice Platform
    Alianza uses its cloud-based communications software, Cloud Voice Platform, to allow telecommunications service providers to offer a stable connection to voice-over-IP (VoIP) and unified communications (UC) to their end users. This week, it announced numerous updates to that platform to update its usability and efficiency.[Read More]
  • Jenne Joins Nextiva as Newest Distribution Partner
    In recent years we have seen VoIP come of age; add in cloud innovation and the future is bright for business VoIP. The mobile VoIP space alone is pegged to experience a compound annual growth rate of nearly 30 percent through 2020. A growing market means opportunity, and the best way to strike while the iron is hot is to expand one's reach, which is why Nextiva, a cloud communications provider, recently announced that Jenne will be the business VoIP provider's newest distributor.[Read More]
  • Business VoIP Gives Smaller Companies an Advantage
    Even in larger companies today, technology budgets are sparse. Corner office executives - many who are not tech-savvy - may be wholly disconnected from the tech needs of rank and file workers, or from abstract concepts such as potential future security breaches. ("No one has stolen our data yet! Why spend the money?") They may have employees setting up conferences calls for them, or video chat sessions, and not understand the time and effort it can take to use substandard communications solutions.[Read More]
  • Why You Shouldn't Avoid Business VoIP
    The telecommunications space continues to buzz with information on Voice over IP (VoIP) and you've seen the touted benefits surrounding business VoIP. The pressure is on to make a change as it promises to streamline business communications and reduce your overall spend. The problem is, you've been handed marketing promises before that didn't quite live up to the hype. Is business VoIP another one of these situations or are you truly missing out?[Read More]
  • Teo Technologies, Alestra Get Together to Push UCC Solutions
    Partnership efforts in technology sectors generally end well for all concerned. One business gets to shore up a sector it wasn't developing, but is often complementary, and delivers a much better product in the end. Peanut butter is great by itself, and so is chocolate, but together it's even better. That's exactly the kind of partnership struck recently between Teo Technologies and Alestra, as the duo got together to bring together their systems into one powerful new offering.[Read More]
  • Mitel's MiCloud Services Slate Lands on CNSG's Portfolio
    Sometimes the best news comes when two firms, each well-known for a different thing, come together to advance each other's area of specialty. Something like that recently happened, meanwhile, when Converged Network Services Group (CNSG) announced that it was partnering up with Mitel to deliver Mitel's MiCloud services as part of its line of managing partners and agent network.[Read More]
  • MagicJack VocalTec Launches VoIP Service for SMB Market
    MagicJack VocalTec, Ltd. (MVT) recently announced that it had launched magicJack for Business (MfB), a business-grade version of its consumer phone service, magicJack, which allows users to connect a landline phone to their proprietary device, which is connected to a computer that has broadband service. This announcement follows an earlier announcement in February that the company was entering the VoIP market for SMBs.[Read More]
  • innovaphone PBX Adds 'Call Me Button'
    A truly effective communication solution has to be simple and accessible to everyone. If any added layers of technology increase the complexity and makes it inaccessible to anyone, it defeats the purpose. The creation of WebRTC was primarily driven by these very same principles, so anyone with a connected device can communicate on their browser with voice, video and data without a plug-in or additional software. The integration of a "Call Me Button" by innovaphone into its PBX using WebRTC expands the capability of this API even further.[Read More]
  • Apple to Defend Technology Against Potential Patent Troll
    Technology is a great thing. It helps us better manage our lives, provides access to information and interactions at our fingertips, it enables us to be mobile and keeps us connected no matter our location. These benefits mean that consumers and businesses alike create significant opportunities for technology providers, but this success leads to more than just a financial windfall.[Read More]
  • Google Partners with RingCentral to Bring RTC to Apps
    Despite Google's attempts to infringe on Microsoft's position in the cloud and online collaboration, Microsoft is hanging firm, according to a recent report by The Register. The U.K. publication sites a Bitglass report indicating Google Apps deployments were 29 percent last year and are just 26 percent this year, while Microsoft Office 365 deployments are on the rise.[Read More]
  • Birch Communications Steps Up Channel Partner Operations with New Benefits
    Birch Communications is well known in the field as far as business VoIP tools go, but increasingly, it's also becoming known for its channel partner operations that help get those business VOIP tools into more hands. To that end, it's modified said operations a bit and even made a new roster move geared toward advancing those programs.[Read More]
  • PhoneSuite DIRECT's Managed VOICE System Brings VoIP PBX Options to Users
    With summer travel season now in full swing for some-and others waiting for summer to get just a bit older before hitting the road-the hospitality industry is looking at ways to provide all the services and amenities travelers increasingly expect and in the most efficient fashion possible. That's led to a new offering from PhoneSuite DIRECT, a voice over Internet protocol (VoIP) private branch exchange (PBX) tool known as Managed VOICE.[Read More]
  • Zultys, Earthlink Get Together for Interoperability Announcement
    When it comes to communications technology, there are few sweeter words than "interoperability." It's a word that signals versatility and value throughout the chain, and it's the word that Zultys and EarthLink got together to offer up recently with an announcement that Zultys' line of advanced Internet protocol (IP) phone systems would work with EarthLink's session initiation protocol (SIP) trunking system.[Read More]
  • The Next Decade in VoIP: Growth Ahead
    If it became necessary to summarize the voice over Internet protocol (VoIP) market in one word, a good one might be "growing." A recent report from Future Market Insights underscores this point, and shows us where this market is set to go in the period between 2015 and 2025.[Read More]
  • Level 3 Seeks to Cease Services, Move to High-Speed IP Network
    Other companies making a similar commitment include national carriers like Verizon, and Sprint. Verizon is currently in a holding pattern, waiting for approval from the FCC to cease its personal 800 services and postpaid calling cards. Sprint, on the other hand, seeks to end its long distance voice services.[Read More]
  • The Compelling Benefits of Using VoIP in a Business Environment
    VoIP has become an integral part of communications solutions and technology over the past couple of decades, taking advantage of the Internet to route voice calls. And while plenty of individuals use VoIP and video calling for its cost effectiveness and convenience, the case is still being made for widespread business use of the technology.[Read More]
  • VoIP Market Set for Steady Growth
    For those out there with a stake of some kind in the voice over Internet protocol (VoIP) market, there's good news ahead. A new study from Persistence Market Research noted the VoIP market in 2015 was valued around $85.9 billion, and in the time span between 2016 and 2024, would see an average compound annual growth rate (CAGR) of 9.5 percent. That will bring the market to a total of $194.5 billion by 2024, with regular growth throughout.[Read More]
  • Nextiva Clarity VoIP Firewall Begins Commercial Release
    Cloud-based communications service provider and software developer Nextiva announced this past week that it has launched Nextiva Clarity, its new combination firewall and voice-over-IP (VoIP) quality of service hardware.[Read More]
  • How VoIP Can Help You Appear Larger
    On the Internet nobody knows you're a dog. And with VoIP, nobody needs to know you're a small business.[Read More]
  • GoDaddy Working on Deal to Offer Business VoIP
    GoDaddy likes to be the go-to for your business and its latest move aims to improve options when it comes to business VoIP. The Internet hosting provider is expanding its communications services for small businesses with the purchase of FreedomVoice for $42 million in cash. Now, a recently created telephony business unit will oversee the company's communications strategy.[Read More]
  • Don't Ignore These Tips When Selecting a New Phone System
    Selecting a new phone system may not be the most exciting thing on your list, but it's an important step if staying connected is critical to your small business. Now that you know it's time to upgrade, where do you start? You know you need to do research and evaluate the providers available, but how can you be sure you'll land on the right business VoIP provider?[Read More]
  • Driving Success with a Little Insight and a Little Basketball
    Wouldn't it be great if all marketing efforts were successful the first time out of the gate? Companies would save a considerable amount of money while also enjoying great market success. But, like any other business strategy, marketing success can ebb and flow, which some ideas landing considerable success and others struggling to find air. Is there a magic formula to ensure the former is happening more often than the latter?[Read More]
  • Broadview Builds on OfficeSuite
    When selecting a business communications system, firms seek user-friendly, highly reliable solutions that can also be flexible to adapt to need and provide users access regardless of location.[Read More]
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