Company Name, Phone & E-mail or Web Address

Type of Teleservices

Areas of Specialization

1. Aftermarket - Phoenix, AZ 602-470-2500

B-to-C 100%; Outbound 40%, Inbound 60%

Infomercials/Direct Response, Database Marketing, Political Fund Raising

2. TELUS Marketing Services* - Calgary, AB, Canada 888-867-8498 [email protected]

B-to-B 30%, B-to-C 70%; Outbound 70%, Inbound 30%

Telecommunications, Utilities, Financial Services

3. Line One Teleservices* - New Rochelle, NY 800-923-LINE

B-to-C 100%; Outbound 100%

Financial Services

4. Technion Communications Corp. - Hollywood, FL 954-963-1994 [email protected]

B-to-B 60%, B-to-C 40%; Outbound 80%, Inbound 20%

Telecommunications, Financial Services

5. Interactive Response Technologies* - Ft. Lauderdale, FL 800-700-3033 www.callcenter.com

B-to-B 10%, B-to-C 90%; Outbound 10%, Inbound 90%

Retention, Wireless Communications

6. Wyer Creative Communications, Inc. Nashville, TN 615-242-9800 [email protected]

B-to-C 100%; Outbound 80%, Inbound 20%

Mortgage Retention, Mortgage Origination, Home Equity Lending

7. Watts Communications, Ltd. - Toronto, ON, Canada 416-255-8000 [email protected]

Inbound 100%

Technical Support, Outsourcing, Marketing Support/Fulfillment

8. The Romney Group - Duncanville, TX 972-296-3311 trg.wans.net

B-to-B 50%, B-to-C 50%; Outbound 100%

Credit Card Sales, Web Pages, Credit Card-Related Products

9. AmeriTel Corp.* - Neenah, WI 888-886-6100 [email protected]

B-to-B 80%, B-to-C 20%; Outbound 60%, Inbound 40%

B-to-B Sales, Customer Service, Consumer Response

10. Tele Business USA - Northbrook, IL 800-228-5353 [email protected]

B-to-B 100%; Outbound 90%, Inbound 10%

Publishing, Financial Services, Lead Generation

11. VOXDATA Telecom Inc. - Montreal, PQ, Canada 800-861-9599 [email protected]

B-to-B 20%, B-to-C 80%; Outbound 80%, Inbound 20%

Financial Services, Insurance, Telecommunications

12. Edge Teleservices, LLC. - Glendale, CA 800-266-7800 www.edgeteleservices.com

B-to-B 50%, B-to-C 50%; Outbound 85%, Inbound 15%

Health Care/Insurance, Financial Services, Utilities

13. Midco Communications* - Sioux Falls, SD 800-843-8800 [email protected]

B-to-B 10%, B-to-C 90%; Inbound 100%

Catalog, Information Gathering, Dealer Locator

14. World Access Service Corp. - Richmond, VA 800-999-6883 www.worldaccess.com

B-to-B 10%, B-to-C 90%; Outbound 5%, Inbound 95%

Travel Insurance & Assistance Programs, Credit Card Enhancement, "Fee-Based" Programs Enrollment & Servicing

15. The Jay Group - Ronks, PA 717-687-8641 [email protected]

B-to-B 40%, B-to-C 60%; Outbound 5%, Inbound 95%

Order Processing, Customer Service, Lead Generation/Dealer Locator