What's Hot This Week in CRM

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5/13/2011

	CRM Software Delivers Most Benefit When Integrated Across the Enterprise
	Honiotes, Auto Industry CRM Pioneer, Passes Away in California
	Cloud CRM: The Optimal Alternative to Spreadsheets
	Will CRM Software Vendor NetSuite Announce New Direction Towards Large Enterprises Today?
	Auto Dealer CRM Provides Actionable Information for Customer Retention
	CRM Cloud Computing: Navatar's Cofounder to Present
	The Maids Select Engage 121 as its Social CRM Solution
	CRM Software Provider Soffront Helps Security Company Achieve Dramatic Growth
	N&B Announces Free SAP CRM Implementation for SAP Business ByDesign
	Sage SalesLogix CRM Helps Caber Sure Fit Tackle Sales Growth
	BenchmarkPortal Recognizes Midwest Real Estate Data for its Excellent Customer Service
	Salesforce's Customer Service Software Improves Hospital Housekeeping Systems' Operations
	EarthLink Finds Cost Savings, Enhanced Customer Service with Nexidia's Speech Analytics Technologies
	Honors go to Salesforce for Top Customer Service Software
	How to Stop Irritating your Customers with your IVR
	NextiraOne is the Gold Sponsor of Alcatel-Lucent's Genesys G-Force Customer Event
	Verizon Helps Ticketmaster to Improve Call Center Operations through a Higher Level of Customer Care
	NACR to Build Multivendor Resource Pool for Avaya's Nortel Customers
	True Customer Engagement Requires A 360-degree View
	Veeco Inaugurates Customer Support & Training Center in Shanghai
	IVR and Messaging Platform Combined for Broader Customer Reach

	Multi-Channel Service: Enhancing the Customer Experience

	How an IVR Solution Saves One Leading PC Maker Saves Hundreds of Thousands of Dollars Each Month

	Complimentary World-Class Contact Center Quality Assurance Guide

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