What's Hot This Week in CRM

11/08/2010

	Shoutlet To Make CRM 'Even More Social'
	Really Simple Systems Wins Hosted CRM Award at the Software Satisfaction Awards
	InterWeave Smart Solutions Integration with SugarCRM 6.0 to Benefit Businesses
	New Survey Shows Significant Revenue Opportunities from CRM Solutions
	Greenberg, Others Present Webinar on Social CRM Success
	Verizon Wireless Refunds "Mystery Fees" to FCC and Customers
	J.D. Power Ranks Customer Satisfaction with Residential High-Speed Internet
	Message Technologies New Website Showcases Customer Case Studies in the IVR Industry
	How Cross Channel Conversations Create Customer Loyalty and Improve Satisfaction
	Comcast Loses Some Customers but Gets Viewers to Upgrade Service
	Nefsis Customer Surveys: Increase in Adoption of Videoconferencing Services
	Judge: First Amendment Protects Amazon Customer Data from Government Oversight
	DeFi Global's Mobile Communications Platform Delivers Carrier-Grade Reliability to Customers
	Webinar from MarketTools and SPCI Reveal Six 'Voice of the Customer' Principles
	Pegasystems Solution Improves Time to Market, Customer Satisfaction
	Dedicated Servers Designed Around Customers
	Address Verification Software at the E-mail Level is Vital to Customer Base
	Telx Announces Participants to Its Ethernet Exchange Charter Customer Program
	Oracle Helps Yarra Valley Provide Improved Customer and Billing Services
	Frontier Customers to Enjoy Custom Value Pricing
	Customer Effective CRM User Conference Gets Excellent Response
	PharmaVentures Opts for Navatar's M&A Cloud for CRM Cloud Computing
	Voice of the Customer Survey Shows Promising Results

	Speech Analytics - The Power of Simplicity

	Complimentary World-Class Contact Center Quality Assurance Guide

	Keeping Pace with the Consumer: What you need to deliver a next-generation customer experience

The Pitfalls of Social CRM

	Customer Service Software
	Sales Software
	CRM Cloud Computing

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