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Free Premium Content Infor Podcast on CRM Solutions
TMC’s Web Editor, Kelly McGuire talks with Infor’s Tony Compton, Director, CRM Product Marketing at Infor, to talk about the company’s CRM Solutions, and how Infor CRM Epiphany analytical solutions help deliver unparallel results.
Free Premium Content Interested in Mobile CRM? Take the Aberdeen Survey!
More and more, organizations are arming their field sales representatives with mobile access to CRM and SFA applications. With one-touch access through a variety of handheld devices, mobile sales representatives can now access real-time information including product availability, order status, and competitive intelligence to use at the point of interaction. What best practices are being employed by organizations classified as best-in-class, and how can those lessons be leveraged by organizations just beginning their m-CRM initiative? Become a part of Aberdeen’s fact-based benchmark report, by taking the Mobile Customer Relationship Management survey!
Free Premium Content Interactive Intelligence + CRM: The Complete Integration of Information and Interaction Management
Interactive Intelligence has pioneered multimedia interaction management solutions for enterprises, contact centers and service providers that help organizations more effectively meet customer demands and improve the overall communications experience. The product solutions from Interactive Intelligence offer comprehensive Customer Relationship Management (CRM) integration that allows organizations to provide unsurpassed information and customer interaction management. Interactive Intelligence believes that true CRM requires both informationa management and interaction management.
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