Featured Articles
IP Business Communication's Great Migration to the Cloud:
Does a Hosted Offering Make Sense for Your Business?
Tuesday June 29, 2010 TIME: 2:00pm ET 11:00am PT
So much technology is making a migration to the cloud - CRM applications, email, storage, etc. Now IP business communications is following the cloud-based trend for many of the same reasons. In this webinar, we'll explore the value of getting your communications and contact center solutions served to you as a hosted offering. We'll also examine the tradeoffs between a hosted model and a premise-based deployment, the available options for various hosted deployment models, the primary considerations when selecting a hosted communications provider, and the way to determine if a cloud-based model is a good fit for your business. If you are considering a replacement or upgrade to your existing communications or contact center system, this webinar will provide you with the information you need to make an informed decision regarding a hosted offering. All webinar registrants will receive a complimentary copy of the white paper titled, "Hosted Contact Center Solutions - Setting the Record Straight," authored by DMG Consulting.
Be sure to bring your questions, the webcast will be open for live Q&A after the presentation.
Register Now!
Top Stories
From The Expert Corner
June 16, 2010
Telepresence Return on Investment in 15 Months: Study says
By Alice Straight
TMCnet Web Editor
A study conducted by Verdantix, an analyst research firm, found that companies who purchase telepresence systems achieve their return on investment in 15 month and U.S. and U.K. businesses will save a total of $19 billion by 2020 by using telepresence to replace travel.
Fifteen Global 500 firms were interviewed for the study, sponsored by AT&T ( News - Alert) and the Carbon Disclosure Project, and asked about how much travel was being replaced by telepresence meetings. Verdantix then created a model which took into account the cost of owning a telepresence system along with the benefits of reduced travel costs and increased productivity.
The model assumed a company had four telepresence rooms.
On average the company found that 874 trips could be avoided, and that U.S. companies alone could save 4.6 million metric tons of CO2 emissions by 2020.
The overall economic impact -- $15 billion in the U.S. by 2020 and $4 billion in the U.K. -- is also significant.
The study comes as a number of companies are making a significant push to make videoconferencing in general and telepresence in particular more widely deployable while driving down costs of deployment and promoting interoperability, both between telepresence systems from different manufacturers and between newer telepresence and older videoconferencing systems
Alice Straight is a TMCnet editor. To read more of her articles, please visit her columnist page.
Edited by Alice Straight
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