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11/6/2009 10:50:55 PM
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VoIP Monitoring Featured Articles
Bedford, Mass.-based Empirix provides VoIP monitoring solutions to help company's maintain the quality of user experiences for business critical voice, data, video and mobile services.
11/2/2009
Also, according to the report, VoIP quality-of-service management and VoIP monitoring are key for MSBG applications.
10/16/2009
Officials with the Bedford, Massachusetts-based VoIP monitoring provider say their so-called "Hammer" family of products helps customers avoid the high costs associated with installing and running a number of network elements from various vendors by offering testing, load testing, installation and service monitoring that provides a complete view into service quality in IMS networks.
10/5/2009
Empirix, a company that focuses much of its industry activity on VoIP monitoring and improving the quality performance of the contact center, recently commissioned a survey by the Customer Experience Foundation (CEF), showing that when contact center technology projects are delayed, the impact on costs and on business overall, is dramatic.
9/21/2009
Officials with Empirix Inc. said their Hammer XMS offering was chosen by Verscom Managed Services to help the company meet its goal to provide "the highest quality for both wholesale and retail managed services offerings" despite the complexity of their multi-service applications infrastructure and significant growth rates.
9/10/2009
About the VoIP Monitoring Channel
Welcome to the VoIP Monitoring Channel sponsored by Empirix.
Empirix is the leading provider of service quality assurance solutions for new IP communications. Since 1992, Empirix has led the market in innovation and expertise for IP communications management. Its widely acclaimed Hammer Test Engine™, with more than 30 patents, is the acknowledged global standard for validating the quality of IP networks, systems and applications.
The world’s largest service providers, equipment manufacturers, and enterprise contact centers depend on Empirix’s solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs.
The world’s largest service providers, equipment manufacturers, and enterprise contact centers depend on Empirix’s solutions to maintain the quality of the user experience for business-critical voice, data, video and mobile services. With Empirix, customers can increase revenues, reduce customer churn and cut support costs.
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