AWARDS & RECOGNITION

CIS, TMC Announce Speech Technology Excellence Award Winners

By TMC  |  August 03, 2012
This article originally appeared in the July/August issue of Customer Interaction Solutions

 TMC (News - Alert), which this year marks 30 years of covering the call center space, is proud to announce the winners of the Speech Technology Excellence Awards.




 The 2012 Speech Technology Excellence Awards recognize companies that have made significant contributions to improving speech applications for their clients. Speech technology has become more prevalent in both wireline and mobile applications.

 Winners of the Speech Technology Excellence Awards have demonstrated to the top editors of Customer Interaction Solutions that their products are exemplary in the speech technology industry. These products have proven superior capability and ultimately improved the bottom line for customers.

Company

Product

Angel

Angel’s Caller First Analytics (CFA)

Aurix, an Avaya Company

Cloud Based Analyst

Autonomy

Autonomy Explore

Avaya

Avaya Aura Experience Portal

Calabrio

Calabrio Speech Analytics

Delta Electronics, Inc.

Voice Intelligence Platform, VIP

Enghouse Interactive

Enghouse Interactive Communications Portal

Hold-Free Networks

Hold-Free Secure Verification

Interactions Corporation

Interactions Virtual Assistant

Sennheiser

DW Pro 1

Smart Action Company

Smart Call Agents

Verint Systems Inc.

Impact 360 Speech Analytics

Voice Print International, Inc. (VPI)

VPI VirtualSource

Wavelink

Speakeasy




Edited by Stefania Viscusi