Virtual PBX Featured Article

Research: IP PBX, VoIP Deployments Increase Despite Economy

December 15, 2008

By Michelle Robart - Virtual PBX Editor

In the face of the economic slump, a new study from Infonetics Research showed that worldwide IP PBX deployments increased between the second and third quarter of this year.

The Infonetics Research worldwide enterprise telephony market report revealed that the IP PBX sector experienced a nine percent growth in revenue and seven percent in lines.
In addition, VoIP phone shipments saw year-on-year growth of 25 percent, while IP softphone deliveries more than doubled between the two quarters.

As a whole, the telephony market grew by eight percent over the period, hitting $2.6 billion.

Directing analysts for enterprise telecoms at Infonetics Research, Matthias Machowinski said that the predicted recession will probably hit telephony sales “because one of the prime drivers of PBX sales is the creation of new businesses and the expansion of existing businesses, which are hampered during downturns.”

On the bright side, he believes that since IP PBX was successful this past year thanks to new product launches and IP softphones, the industry “should weather the economic storm fairly well, with continued annual growth expected.”

In November, Infonetics Research said that the outlook for the VoIP provider market was "decent", given the current worldwide economic climate.
This prediction is further supported by another new study conducted by Omniboss, which found that more than half (54 percent) of SMBs did not have VoIP solutions, but 95 percent of those would like to have them.

Last month, a campaign manager for Arizona Senator, John McCain said that the Republican's bid for President made use of VoIP phones.

Well-respected Republican political strategist, Gentry Collins told the Daily Telegraph that VoIP solutions “are unquestionably powerful tools.”
One company that strives to make VoIP solutions affordable for the SMB market is Nextiva. With two feature rich, affordable business VoIP solutions, (Nextiva Connect for $8.95 and Nextiva Connect360 for $19.95), Nextiva enables businesses to present a professional image to callers, turning their phone into an effective marketing tool.
As a virtual office solution, Nextiva Connect allows the small business owner to manage incoming calls efficiently with innovative features such as auto-attendants and call forwarding.
The Nextiva Connect 360 is a complete hosted digital phone solution providing feature rich functionality at an affordable price when it replaces an existing business land-line service from the local phone company.
To learn more about Nextiva and how it is empowering SMBs to enhance their business and services with VoIP solutions, please visit: or go to the Business VoIP Channel on virtual-pbx.

Michelle Robart is a contributing editor for virtual-pbx. To read more of Michelle's articles, please visit her columnist page.

Edited by Michelle Robart



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