Nextiva Nets Record-setting Four Stevies

With customer service sitting on the top of priority lists around the globe, solution providers are racing to meet the mounting needs of the omnichannel, always-on, always plugged-in, cloud-powered digital consumer. In a business where there are no points for second place, there is no margin for error in customer interactions and the contact center.

Nextiva announced a record four Stevie Awards edging out nearly 3,000 nominations from across the globe. Nextiva’s two Gold Stevies were for the NextOS platform as a new CRM Suite for Enterprises and Innovation in Customer Service – Telecommunications Industries.

“It’s a tremendous accomplishment to be recognized by The Stevie Awards for four years in a row,” says Yaniv Masjedi, Nextiva’s Chief Marketing Officer. “This year’s record four-award win in multiple categories can be attributed to the dedication of our incredible team, who never let up on their focus to deliver the best possible experience for our customers.”

In addition to its two gold Nextiva also received a Silver Stevie Award for NextOS as a new collaboration solution, and took home bronze for NextOS as a new relationship management solution.

“All of the Stevie Award winners should be very proud of their achievements,” says Michael Gallagher, Stevie Awards President and Founder. “Independent professionals around the world have agreed that their accomplishments are worthy of public recognition.”

If you prioritize customer service, than your team deserves only the best in available technology. Awards are a good place to start your search.

What’s in your contact center?

Edited by Maurice Nagle