Business VoIP Featured Article

FirstComm Introduces UC Teams

September 25, 2020

By Maurice Nagle, Web Editor

Optimizing communications is a key benefit of embracing what the cloud can offer. UCaaS is empowering organizations with robust, secure and reliable communications and collaboration, providing a means to thrive in our WFH, virtual reality.

FirstComm announced the newest addition to its suite of UC Packages – UC Teams, a Microsoft Teams integration that delivers a rich UC experience.

"With the massive adoption of MS Teams across the world, we wanted to create a solution that would unify FirstComm's powerful telephony feature sets with the robust collaboration of MS Teams in a simple, easy-to-use offering," said FirstComm's VP of Product & Marketing, Chris Ford.  

The new integration includes integral voice capabilities like presence, extension dialing or shared line experiences into Teams to deliver an exceptional experience. FirstComm notes rapid deployment with no training for team members required. Once implemented, the FirstComm support team is on call in case any issues pop up to promise quick resolution. In addition, the hosted UCaaS model delivers flexibility in the control of device usability.  

The overall benefits of embracing a cloud-based approach are undeniable, which explains exploding adoption rates and slews of satisfied organizations. Cloud communications deliver on the scale, security and performance required to overcome the obstacles of the WFH world.

Are your communications in the cloud, yet?

Edited by Maurice Nagle


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