Call recording is a powerful tool, which is why there are so many legal issues surrounding its use. Like a car, a handgun, or any other powerful tool, it can ruin or even save lives. The means to accomplish call recording can be tricky to use, however, so that's put some premium on simplification. Yallo's new app, Call Recorder, makes things wildly easy by automatically recording calls and making said recordings quickly available.
The app starts by just selecting a contact and dialing a number, working basically in the same fashion as a phone dialer, just through the app itself. The resulting recording is stored automatically, and users can access, delete, or send it on as desired. Recordings are stored in a cloud server rather than on the device itself, so there's no need to worry about filling up a device's storage.
Yallo's Call Recorder is free, and records incoming calls at no cost, but outgoing calls require credits, which cost based on the total amount selected, and are used at a different rate depending on the country involved in the call; the United States might run $0.015 per minute, while a call to Bangladesh might run $0.03 per minute. The app itself can be found on both Google (News - Alert) (News - Alert) Play and the Apple (News - Alert) App Store, so users of the two biggest platforms around will be well-represented. It's currently running a 4.5 out of five stars for its current version on the App Store, and a four out of five on Google Play.
The downside for Yallo here is that there's no shortage of call recording apps out there, some of which won't step in with per-call charges. TapeACall, for example, runs $7.99 for the year, but requires users to merge a call with TapeACall's line before recording can take place. Yallo may have something of an edge here due to its sheer simplicity; it records every call regardless of how the user responds, as long as the user dials out with Yallo. With TapeACall and others like it, there may be more to the picture. A trade-off between payment and convenience will take place here, and more than a few users will likely jump on it.
There are a host of call recording tools out there, and Yallo Call Recorder may be one of the simplest. Some won't be interested in paying for that level of simplicity, but it's certainly got its competitive edge in place. Regardless, the market is clearly full of alternatives, and though call recording comes with some legal issues that must be considered, its power as a customer service tool, training system, and even potential help against other legal issues shouldn't be taken lightly.
Edited by Rory J. Thompson