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AltiGen Communications Announces the Release of
AltiWare 5.0
AltiGen Communications, Inc., a manufacturer of
next-generation IP call center solutions and IP-PBX telephone systems for
small-to-midsize businesses, announced the release of AltiWare version
5.0. This marks the sixth generation of the award winning AltiWare software
platform supporting AltiGen's AltiServ systems; the AltiContact Manager,
AltiServ Contact Center and AltiServ IP Business telephone systems. The
result of more than a year of rigorous development and testing, version 5.0
offers significant enhancements for every aspect of the AltiGen system
including call center, distributed communications, Voice over IP, enhanced
general telephone systems functionalities, management and reporting and
improved integration capabilities. AltiGen has also enhanced the overall
look and feel of all administrative interfaces and desktop PC software. This
latest version continues to deliver on AltiGen's commitment to providing
businesses with cost-effective, feature-rich IP phone systems and contact
center solutions, helping companies increase productivity, streamline
business costs and improve customer service.
More...
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WorldSpan Streamlines Operations with IEX TotalView
Workforce Management System
Georgia-based Worldspan L.P. is a provider of
technology resources for travel suppliers, agencies, e-commerce sites and
corporations worldwide. This dynamic organization relied on the TotalView
Workforce Management system from IEX Corporation to streamline processes
within its contact center and deliver significant operational results.
More...
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Siebel Systems Confirms Q2 OnDemand Activity
Siebel Systems, Inc. (Nasdaq:SEBL) confirmed
that it has closed approximately 175 new transactions for its hosted CRM
OnDemand product since the start of Q2 2004, including 62 new OnDemand
customers.
More... _________________________________________________
Salesnet Launches New Advertising Campaign Featuring
Interactive Sales Effectiveness Audit
Salesnet, a provider of online CRM software that
drives sales effectiveness, announced the beginning of a major effort to
raise its brand awareness among mid-market and enterprise (MLE) companies
with the launch of its Interactive Sales Effectiveness Audit marketing
campaign. Unlike any advertising currently promoted in the on-demand CRM
space, Salesnets audit campaign offers high-impact value to its core
audience, vice presidents of sales, by enabling them to quickly measure
their sales teams effectiveness against the industry standard.
More...
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PAETEC Communications Will Acquire Selected Customers and
Facilities of Covista
PAETEC Communications Inc., a communications
solutions provider serving 27 markets nationwide, announced that it has
signed a definitive agreement to purchase a significant base of commercial
customers, switches, and related facilities of Covista Communications, Inc.
(NASDAQ symbol: CVST). The transaction is expected to close during the third
quarter of 2004 and is subject to, among other conditions, obtaining final
regulatory approvals.
More...
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