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CrystalVoice And Total Call International Team To Offer
High Quality Internet Calling Card Application
CrystalVoice Communications a provider of enterprise
IP voice communications software solutions, announced that Total Call
International, Inc., a well-established provider of business and residential
telecommunication services, has licensed the company's software for a new
high-quality Internet calling card application enabling PC-to-Phone calls
via the Internet regardless of user location. After an extensive search and
thorough evaluation, Total Call found no peer to the exceptional voice
quality provided by CrystalVoice. The initial service will be marketed in
the U.S. on June 1, 2004 and in international locations in the very near
future.
More...
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Indiana Farm Bureau Insurance Turns to IEX to Improve
Contact Center Performance
IEX Corp., a Tekelec company (Nasdaq:TKLC) and a
provider of contact center workforce management solutions, announced that
Indiana Farm Bureau Insurance has selected IEX TotalView SC, the IEX
workforce management solution for smaller contact centers, to streamline
operations and improve agent performance in its customer service contact
center.
More...
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Maximizer Software Ships Maximizer 8 for Individuals
and Small Businesses
Maximizer Software Inc., a provider of proven
and affordable customer relationship management (CRM) and contact management
solutions, is now shipping Maximizer 8. Maximizer 8 is a sales and contact
manager designed to help individuals, home offices and small businesses
succeed by helping them maximize their time, create satisfied customers, and
increase sales.
More... _________________________________________________
SEDONA Corporation Releases Multi-Vertical CRM Solution
SEDONA Corporation (OTCBB:SDNA), a provider of Web-based
Customer Relationship Management (CRM) solutions for small and mid-sized
businesses, announced Intarsia version 5.1. Intarsia is the first vertical
CRM application solution specifically designed and priced to meet the needs
of small and mid-sized businesses (SMBs) with multiple lines-of-business
across multiple vertical industries.
More...
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QAD Introduces New Business Intelligence Solution
As representatives from many of the world's
largest manufacturers convene for its annual user conference, QAD Inc.
(Nasdaq:QADI), a provider of enterprise applications for global
manufacturers, announced immediate availability of QAD Business Intelligence
(QAD BI), a new enterprise application that helps manufacturers gain insight
into their business operations by leveraging the wealth of information
collected within their QAD MFG/PRO system. Using QAD BI, manufacturers have
the visibility required to anticipate and proactively respond to business
trends, improve decision making and be more competitive.
More...
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Business Objects Continues to Expand Integration with
Microsoft Office System
Business Objects (Nasdaq:BOBJ), a provider of
business intelligence (BI) solutions, announced several new product
integration initiatives with key Microsoft products. At the Microsoft TechEd
Conference in San Diego, Calif., Business Objects announced the launch of
Crystal Enterprise(TM) Live Office, a solution that enables users to embed
active corporate data from Crystal Reports(R) into Microsoft Office
documents. In addition, the company unveiled an integrated solution for
SharePoint Portal Server 2003 and support for the Microsoft Office
Information Bridge Framework.
More...
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New DataDelta Tool Analyzes CDI Business Rule
Butterfly-Effects
DataDelta launched a new, patent-pending tool
today for analyzing Business Rule Butterfly-Effects the key to effective
Customer Data Integration (CDI) for building accurate Single Customer
Views.
More...
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Renesas Integrates Its Escend Semiconductor Design-Win
Management System with SAP ERP System
Escend Technologies, Inc. announced that Renesas
Technology America, Inc. has successfully integrated its Escend Enterprise
semiconductor design-win management system with its SAP enterprise resource
planning (ERP) system. The merging of Renesas' demand and supply chain
infrastructures is a key element of Renesas' goal to create a consistent,
enterprise-wide customer experience. The success of this integration
strategy enables Renesas' direct and outsourced sales partners to track
design wins and link them to sales orders, opening a whole new level of
business planning and visibility for the Renesas North American
headquarters.
More...
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InfoManager Corporation Integrates Disparate Teams With
GoldMine Corporate Edition
FrontRange Solutions USA Inc., a global provider
in the Small-to-Mid-Enterprise (SME) and distributed enterprise markets,
announced that InfoManager Corporationhas deployed GoldMine Corporate
Edition.
More...
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Talisma Announces QuickStart and v6.0 of Talisma
Customer Interaction Suite
Talisma, a provider of multi-channel CRM
solutions, announced availability of Talisma QuickStart. Designed to help
companies rapidly recognize the benefits of Talismas multi-channel CRM
offering, Talisma QuickStart is a packaged edition of the Talisma Customer
Interaction Suite that includes the configuration, training and consulting
required for complete system implementation and rollout within 10 days.
More...
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