Contact Center Solutions Featured Article

ESS Launches CRM System

June 20, 2008

Denver-Based Microsoft .NET Software Developer, Enterprise Software Systems, is now leveraging its wide experience in software development and client interaction to launch a CRM (Customer Relationship Management) system. The company has chosen Zion & Zion to develop and market the CRM brand.

 
Enterprise Software Systems has been serving the industry with a variety of clients ranging from healthcare and fundraising to environmental management, homeland security and commercial real estate. The company offers a complete range of application portfolio management support, including project management, requirements and business case analysis, design, development, quality assurance and performance management.
 
The key strength of ESS lies in the Microsoft .NET coding frameworks and development, managed content services for integrating unstructured content into business processes, and alternative delivery channels such as mobility and wireless.
 
With customers as the biggest asset in every business, there is a clear demand for an efficient CRM system that allows enterprises to enjoy an expanded efficiency, aid the sales department, boost sales, and help manage the overall development of the company.
 
ESS focuses on delivering solutions customized to every businesses needs. With this latest announcement, the company plans to initially target the Commercial Real Estate industry.
 
Aric Zion, CEO of Zion & Zion said, "The backend of the new ESS CRM system was completely designed by ESS personnel, while our designers worked on the look and feel of the user interface in order to create an image consistent with the brand that we had created for ESS's collaterals and tradeshow presence. ESS has a variety of firms now clamoring for its software."
 
Jai C.S. is a contributing editor for ContactCenterSolutions. To read more of Jai’s articles, please visit his columnist page.
 
Don’t forget to check out ContactCenterSolutions’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Accelerating 3G Mobile Video Communications, brought to you by HP Software.
 



Home